We just stayed here over this past weekend and let me tell you...the place was SOLD OUT for a bowling tournament and it was PHENOMENAL! The staff was very courteous and there was not a dirty speck to be found...I don't understand what others are saying that is poor about this place! It was very nice, very clean and we... More

Overpriced off season accommodation, dirty, outdated, garage a nightmare....only good thing great breakfast included...go for breakfast...skip the hotel..... People smoking in elevators, charges made from this hotel to my credit card for dates I did not stay at the hotel....go somewhere else if you are traveling to this area.

The breakfast buffet is the reason I stay. The omelet man in the morning is awesome. Service in the bar is very very good anytime of day as well. Pool is clean, hot tub is always relaxing. Fitness center is a little small bit effective.

Was out in Pittsfield, MA for business. I was so hesitant about where I would stay since it's such a small town, in the middle of nowhere. This place really surprised me, I just did not see this one happening. Hotel staff, is extremely professional. Food, well, what can I say, the restaurant, and bar in the lobby was amazing!... More

We have been staying at this hotel for many years, and have never been disappointed ! Its an older property, but has been well maintained, clean, and has a great staff. They have a nice restaurant and great bar if you prefer to eat on propety, and large banquet facilities. We actually peeked in on the ballroom which was set... More

Recently I was staying at the Crowne Plaza in Pittsfield, MA and decided to go skiing. I had enjoyed the skiing until the "last run" of the night. I fell and broke my leg. When I returned to the Crowne Plaza after my visit to the ER, I was very unsteady on crutches and could not put any weight on... More

I recently had a death in the family and needed a place for a lot of people to stay and gather. The Crown Plaza of Pittsfield turned out to be the perfect place. We had a wonderful time hanging out poolside.The staff was kind and courteous. The rooms were nice and comfortable and breakfast was excellent. Thank you for making... More

I've had the pleasure of staying at the Crowne Plaza in Pittsfield, MA several weeks over the last two months - mainly for work. The staff is super friendly, always attentive to my needs and preferences. After only two nights, they knew me and greeted me by name. For breakfast I enjoy their made-to-order omelets and I've found the bar/restaurant... More

My family and I spent some of our winter vacation here at The Pittsfield/Lenox Crown Plaza. We come into town from Albany, Ny to ski the near by mountains. This was our second visit here, and loved it like last time. The pool, hot tub and room service were well appreciated by our 3 teenagers. The rooms are very nice,... More