We discovered this hotel and was greatly impressed. Not only was it elegantly decorated and high-class for the same price as the non-elegant hotels we've been staying at, but the continental breakfast was the nicest we've seen in a long time. I wish this was a chain that we can stay from one city to the next because we'd be...
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Was at the Johnson and Wales Inn for a weekend event. The room was very nice and reasonably priced. We had a deluxe room which was handicapped accessible which translated into a huge, clean bathroom and a refrigerator/counter space. Both are high on my list of must-haves so I was very pleased. the cleaning/maintenance of the room while we were...
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Thank you so much for the informative feedback. I am happy you enjoyed your time at the Johnson & Wales Inn. As for the issues that you've mentioned, we appreciate you bringing the issues to our attention so we may resolve them quickly.
We are currently persuing a wireless installation on property in hopes to provide our guests with the...
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For the price, this inn provides nice rooms and a very pleasant staff. The rooms are standard and a bit dull, but they provide all the necessary amenities and are clean. A very nice breakfast is included with a good variety of items. I would definitely stay here again.
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JOHNSON & WALES INN is a hidden gem if you are staying in the Providence area, Though it is a little bit away from downtown Providence (about 10 minutes) it is worth a few miles drive. This is the on the job training hotel for Johnson & Wales College. It is located in Seekonk, MA on a road of car...
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Really? The only internet in the room was through ethernet cord. Hard to imagine I couldn't use the wifi because I travel with an ipad.
The rooms are nicely sized and clean. Heat and air conditioning tend to be older and not as reliable as newer hotels. The beds are comfy, but the pillows are an embarrassment. They are flat...
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Thank you very much for your insightful feedback. The Johnson & Wales Inn prides itself on providing excellent service both tangible and intangible. To hear that you did not have all the comforts needed to fully enjoy your stay saddens me. We are currently persuing wireless Internet throughout the property to better serve our guests. As for the issues with...
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If you must eat gluten free, look no further! The chef is outstanding, and will treat you like royalty! Comfortable, clean rooms.
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Thank you so much for the positive review. It is our goal to treat every guest like royalty. We may be a 3 diamond property but we always strive to deliver 5 diamond service. Once again, thank you for choosing the Johnson & Wales Inn and we look forward to hosting you in the future.
Respectfully, Jeffrey Lima
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I have to admit, we are new to the Providence area. Our daughter will be attending JWU in the fall, so we are exploring places to stay. We were at the JW Inn July 2011 for a farewell ceremony to the students that participated in the Career Exploration Program. My first thought was Massachusetts? But it is only minutes away...
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Thank you so much for the positive feedback. The Johnson & Wales family is truely the lifeblood of our property. It pleases me to hear that your experience was as great as you mentioned. We look forward to being your hosts for years to come. Thank you for choosing the Johnson & Wales Inn.
Respectfully, Jeffrey Lima
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I usually stay at the hotel Providence or Hampton Inn Downtown when I visit my mother but there was nary a room available in Providence this time. Based on the good reviews and price, we chose the J & W Inn and were quite pleased. We arrived early and we were given a Suite as our reserved deluxe room was...
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Thank you so much for the positive review. We truely appreciate all feedback and are excited at the chance to host your family and friends in the future. Congrats on the wedding and best of luck.
Respectfully, Jeffrey Lima
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Let me start by saying I never give bad reviews, i generally like to give companies the benefit of the doubt and help them out if they can. However the JW Inn was such a bad experience, and all the other reviews are so positive that I have to raise an eyebrow.
First off, for the Price the rooms are...
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Please let me start off with a thank you. We cannot fix an issue that is not made known. It is with comments from guests like you that we've been able to acheive the positive feedback that you referenced in your statement.
I apologize for the number issues you encountered during your stay with us. A number of these issues...
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Ten minutes outside of Providence, this Inn is a perfect place to stay. Students from the culinary school work and do internships here, and they aim to please. It's clean, the beds are comfortable and the continental breakfast is delicious! The price is right and the staff is extremely pleasant!
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