This hotel is only a few blocks from the train & about 15 minutes to EVERYTHING. You come to BOS for the city, not to stay cooped up in a hotel. Everyone was very friendly & helpful. Food downstairs was good. Everything was clean from the lobby to the room. Definitely staying here again for a good holiday, made affordable.
More
Our room was fairly large, but not particularly clean, the drapes would not shut and so we woke with the sun rising in our faces at 5 AM. Drapes were partially hanging off the hooks (obviously someone before us was just as frustrated as we were), there were Water leak marks on the ceiling by the window, we could not...
More
Thank you for taking the time to share your recent stay experience on Trip Advisor. We value your opinion and are always looking to improve the guest experience for all future customers.
I am sorry that you had issues with your in room safe. The staff should have responded and rectified the situation. Your concern with closing the drapes is...
More
We booked this hotel through Expedia for 2 nights, when we arrived we were given a smoking room even though we requested non-smoking room. The staff did not seem to care when we complained. They claimed that since the room was booked through a third party the room type could not be guaranteed. The hallway and room reeked so bad...
More
Thank you for sharing your experience on Trip Advisor.
I am sorry that you were not accomodate with your request for a non smoking room. Third party booking agents sell a room, not a room type in many instances. The preferences of smoking and non or bed types are simply that.
As you suggested, booking through Holiday Inn directly either...
More
My wife and I stayed here on a trip to Boston to see a concert at the TD Bank Garden. After looking at hotel prices in Downtown Boston we decided to stay at the Holiday Inn Somerville to save a few bucks. The location was perfect and there was plenty of free parking. The subway was a very short walk...
More
Dear JR77 Maine:
Thank you for choosing the Holiday Inn Boston Somerville for your concert experience in Boston. We are please that you found the value, convenience and service you expected. I would like to hear more about your food concerns in our restaurant. I can be reached at jharvey@distinctivehospitalitygroup.com
Thank you again for taking the time to share your...
More
Stayed here for a weekend get away May 3 to 6. I was a bit nervous at first with all the bad reviews on here, but everything turned out great. Contrary to all the reviews the desk staff was friendly and helpful. The room was clean and serviced everyday. . The location was in a bit of an industrial part...
More
Thank you for choosing the Holiday Inn Boston Somerville and sharing your recent experience on Trip Advisor.
We are glad to hear that you had an enjoyable stay and enjoyed the benefits and value of our property and location.
We hope to see you again soon.
Sincerely,
Jim Harvey
General Manager
More
Lovely, clean hotel and no issues with their facilities - however, we had nothing but poor service throughout the stay.
While checking in there was no mention of the shuttle service and we were handed an envelope and told that 'we were right to go.' When I asked what room we were in the service assistant abruptly told us what...
More
Thank you for sharing your recent stay experience on Trip Advisor. I am sorry that the service you experienced was less than satisfactory.
We share these reviews with the entire management team and all assocaites. It is important that we learn from your comments to ensure that a repeat of your experience does not happen.
The staff provides directions on...
More
Husband and I stayed here for the Boston Marathon. Just a short walk to the subway, the location was great to get anywhere we needed. Room was spacious and clean. Staff was mixed, some were very friendly, some were made you feel like you were bothering them. Housekeeping service was extremely slow, most days not being done until 3pm or...
More
Thank you for sharing your recent stay experience on Trip Advisor.
I hope the runners in you family had a excellent race day!
The team enjoys reading our customers reviews and always looks to learning ways we can make it better for the next guest. Thank you for comments regarding a mixed feeling from the staff. Consistency is very important...
More
My wife and I stayed for the weekend at this hotel from April 14 to 16th for two Red Sox games and explore Boston. The hotel is in walking distance of the T and bus line. Located right off I-91 so easy getting on and off. The price is reasonable, helpful staff and friendly, nice tavern with good food nearby...
More
Thank you for choosing the Holiday Inn Boston Somerville for your recent trip to see the Red Sox. We are pleased that you enjoyed your stay and experienced our friendly staff and easily accessible location.
We hope to see you again soon.
Sincerely,
Jim Harvey
General Manager
More
I am an IHG employee, and booked my reservation under the IHG employee rate at the Holiday Inn Somerville, MA. I booked my reservation in Janurary. Three days before my check in date, I got a phone call from the Holiday Inn. They said that although I booked two rooms with two double beds they would be giving me two...
More
Thank you for taking the time to share you experience on Trip Advisor.
I am very sorry that you had issues with receiving the correct room type reserved. Having the correct number of beds is very important to a comfortable stay.
It is my undestanding that you did end up with a king sofa bed and a complimentary rollaway in...
More
We recently stayed 4 days at the Holiday Inn. The room was nice and quiet, large comfy bed, large screen TV, good sized bathroom with good hot water and powerful shower (we were on the 8th floor).
Every staff member, from the desk to the restaurant to the floor staff were polite and friendly. I would recommend this facility to...
More
Thank you for taking the time to share your recent experience on Trip Advisor
We are pleased that you enjoyed the hotel, the staff and it's proximity to local attractions.
Please come back and see us again soon. The pool will be opened by April 6th.
Thank you stay with us.
Sincerely,
Jim Harvey
General Manager
More
If you own or manage Holiday Inn Boston Somerville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
186 Reviews
212 Reviews
310 Reviews
