I have been meaning to write this review for some time. Our group stayed here for a conference back in Nov of 2012. We had a wonderful time. The service was top notch. I can't say enough about the employees here who went out of their way to help us. The front desk was so helpful, and we had some... More

Arrived here for a one night stay.Took advantage of a package deal that included lake view rm,breakfast,and passes to Sturbridge Village for $179.The room was a bit larger than anticipated and offered a nice view of the lake.The staff we encountered were friendly and courteous.The breakfast was delicious and satisfying.One sour note is that the pillows are on the small... More

I stayed here for a business meeting, first time stay. Overall if I was just staying here for a night it would shift my review to 1.5 stars. The meeting we had was really good and the board room level seating was fantastic. All rooms were comfortable and service was really good. We also did our lunch and dinners at... More

At $320 a night (breakfast and lunch included) I expected a nice enough room. When renting a room to four people - two beds - you would expect decently sized beds. The Sturbridge host has ridiculously small beds they didn't even seem like full size. Four women in a room, three towels provided, all full of long black hair from... More

I travel often for my job, and stay at many hotels, and at no other facility have I encountered the quality of service as I did at this hotel. I dealt with Chrissy, at the front desk, for most of my stay.. as I had a million questions, and she was more than eager to answer and very helpful! She... More

I stayed here for the hearts and harmony women's conference, it was nice for the event, I loved the rustic atmosphere , the room was nice but would not want to stay a long period of time, great fellowship with the ladies, was nice to see the ladies from friendship baptist ,

I stayed at the hotel for a womens conference for the past three years. Catherine and Brian were tremendous, They went out of their way to accomodate my needs. Hats off to both of them. They deserve recognition for their efforts and their friendliness.

I've been here many times to attend conferences but this is the first year in which I've stayed here. It's an old place. It's no Ritz or W. It's not my first choice to stay here... or even my second... okay, nor my third. I'd rather stay elsewhere. The room is big, and it has a balcony. Cleanliness could be... More

Chrissy at the front desk was amazing. She made sure that myself and all members of my party had an excellent stay. Would highly recommend this hotel as the accommodations and staff were excellent. Even during busy rushes the bar took great care of us.