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Holiday Inn Express Hotel & Suites

2.5 of 5
1400 GAR Hwy Route 6, Swansea, MA 02777
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Holiday Inn Express Hotel & Suites
Ranked #1 of 2 hotels in Swansea
3.0 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    5
    15
    10
    7
    3
Date Rating
Norwich, Connecticut
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 April 2012
3
people found this review helpful

I read many reviews on this hotel and we decided to book for one night as we were taking my son to Battleship Cove the next morning. Our room was on the 3rd floor. The hotel was very nice. It was clean and nicely decorated and we were well greeted. The room was very comfortable. The breakfast which is free... More

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sakigemcam
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 March 2012
1
person found this review helpful

Positives: Location was convenient for our travels. Overall cleanliness. Very friendly reception staff, extremely helpful. Decent sized room, decent bedding. Good breakfast for a free one. Breakfast area nicely maintained. Negatives: I give it only one negative but it was a HUGE negative. I do not know if this was just the case in our room (120) but there was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 April 2012

sakigemcam, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Ben J IHG Care More

1 review
4 of 5 stars Reviewed 6 March 2012

Travelling weekly for work we run into some good and bad places to stay. I have never written a review before but the manager at this hotel was so friendly and helpful I felt like I had too. The gentleman accommodated us coming in early after working third shift and was the nicest person I have met in a hotel... More

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Mayville, Wisconsin, USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 February 2012

Very helpful staff and clean rooms. Ammenities were excellent. Have stayed a few times and will again if ever needed. Only drawback is nothing within walking distance. More

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Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 November 2011

I hate to admit it but almost everything that others have said are true. The biggest of which is the walls are thin and if someone is in a room above you you will hear everything. Seems to me somebody screwed up during construction. The front desk staff was nice the room clean but unless other IHG properties are booked,... More

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Toronto
Top Contributor
64 reviews 64 reviews
Reviews in 48 cities Reviews in 48 cities
214 helpful votes 214 helpful votes
3 of 5 stars Reviewed 20 October 2011
5
people found this review helpful

Having read all the negative reviews with regards to thin walls and loud floors, I was a bit reluctant to stay at this property. However, due to its location, I decided to give it a try. I can undersand other comments with regards to sound proofing; you can hear televisions clearly from guest rooms when walking down the hallways, and... More

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Sutton Coldfield, England
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed 26 September 2011

As already indicated by others, the walls in this hotel are wafer thin. My husband and I could have joined in a conversation with the guests in one of the alongside rooms, wanted to stop the snoring from the other side, and could have danced along to the noise from the elephants in the room above. Our stay was at... More

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Waukesha, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 25 September 2011

I've never written a negative review, in fact I've never written or called a business to complain. But I'm starting with this hotel. Typically I research Tripadvisor before booking any hotels. This however was a last minute decision, because I was too tired to drive any further. Holiday Inn Express has usually been a good choice for a hotel. However... More

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Tortola
1 review
3 of 5 stars Reviewed 23 September 2011

Currently in HIE and the walls are way too thin. I can hear everything said either side of me, which isn't on for a hotel of this size. Pool cold but good. Hot tub has scummy water in it. Washer and dryer good but front desk only carried $2 in quarts when everything needed them. Man at front desk said... More

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Salt Lake City, Utah
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 18 September 2011

The room was really dark and one light in the room and one in the bathroom were out. You can hear your neighbor's conversation. The breakfast area is clean and well serviced. More

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Additional Information about Holiday Inn Express Hotel & Suites

  • Holiday Inn Swansea
  • Swansea Holiday Inn
Address: 1400 GAR Hwy Route 6, Swansea, MA 02777
Price range (per night):* RM320 - 481

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