Vivek - Thank you for taking the time to write a review of your stay. I sincerely apologize that we were unable to accommodate your preference of having a non-smoking room. Unfortunately, the original reservation was with a sister property that could not accommodate you and your family due to being overbooked. With that in mind, when you arrived at... More

Thank you again for your comments - this time regarding the Extended Stay America, Tewksbury, Massachusetts! Our hotel is situated right off of Interstate 495, right near several very good restaurants, service stations and convenience stores to make your stay even more comfortable. We are glad you enjoyed your stay. We have thirteen other locations in the Boston area and... More

Thank you for your comments regarding your stay at the Extended Stay America, Tewksbury, Massachusetts. Thank you, also, for reading our previous reviews about this hotel and confirming the fact that we do provide our guests with clean and comfortable rooms, which spells out "excellent value", as you so eloquently wrote in your review. I will be sure to share... More

Thank you very much for your comments regarding your stay at the Extended Stay America, Tewksbury, Massachusetts. We were very happy to be able to have been your hosts for such a long period of time. Your comments will be shared with the Tewksbury TEAM. I'm sure they will be as pleased as I am. Thank you again for your... More

Thank you so very much for the wonderful review of our property. Whenever I read comments like yours, it always gives me such great pleasure. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. Please feel free to contact me directly for your future travel needs at any Extended Stay America... More

Thank you for taking the time to tell us of your recent stay at our ESA in Tewksbury, Massachusetts. We appreciate the time taken to tell us of your thoughts about our hotel. Our TEAM is here to make sure our guests' stay is perfect, and, if it is not, we are here to make it right. I truly hope... More

Thank you so much for the great review you posted about our hotel in Tewksbury, MA. I am very glad to hear you are pleased with the upgrades we did to the hotel and how convenient the property is off the highway. All of the staff are just as excited for it. Our goal is to provide a "home away... More

Thank you for taking the time to comment about your stay at the Extended Stay America, Tewksbury, MA. We are pleased to hear that you thought our staff was friendly and that your room met your expectations. We are very pleased that you enjoyed your stay and hope that you come to visit us again real soon. More

On behalf of my entire TEAM, thank you for taking the time out of your day to write a review about our hotel. I'm so pleased to hear that you feel the staff goes above and beyond. Our goal is to provide a "home away from home" and I'm glad we are able to provide that for you. Again, thank... More