First off, the hotel management including the employee's are a bunch of liars. I called in to cancel my reservation for a night and they assured me that my reservation was cancelled but later on charged me for it. I asked for a receipt for my stay when I checked out and the lady at the front desk refused me... More

My husband and I (along with our 21 month old son), checked in to this hotel for the last 2 days of our vacation. When we called to book, we were never informed that this hotel was under renovation. This hotel was a nightmare from the moment we arrived. I went to the "bar" to ask for a cup of... More

I trusted the brand name but should've read the reviews first. I would've never have stayed here. Room rate had dropped $40 since I reserved it two days earlier and the manager would not honor the lower rate which according to choice privileges she has the option to do. Looking back through the reviews this place is been under renovation... More

Not a great experience for me last night!!! Had to wait forever to check in... Hotel out of the way and not well identified yet... Hotel in renovation with furniture and stuff everywhere... Very bad wifi Internet so so slow... Old box tv... Dirty carpet and shower not working well... You must pay if you want breakfast... Bed was comfortable,... More

the hotel was perfect for me i visit ma recently and the rooms were spotless staff was very helpfull some remodeling being done it was dificult to find coming from the highways i took a turn for something to eat at chillis and there it was hidden behind a bank

This hotel is over the top on customer service. We have stayed in alot of hotels and as far as looks it dosen't win any awards, how ever they are remodeling rooms in blocks of 40. The room was clean and thats all that really matters because how much are you really in your room. From the moment we arrived,... More

I booked this hotel mainly because it is billed as a "non-smoking" hotel. However, there was 2nd hand smoke in the hallways on the 2nd floor, which meant that a guest was smoking in his room. Also, people were smoking right outside of the hotel's entrance, which meant that when the doors were opened, the 2nd hand smoke went right... More

My wife and I just returned from an eleven day stay at The Clarion in Wakefield Massachusetts. I can't say enough about the staff, the cleanliness, the food and the over all comfort of this hotel. We were truely treated like royalty. Yes, the hotel is old, however, the entire hotel is being renovated and the rooms are still quite... More

I stayed ther efor 2 nights. Its a great hotel. They are updating the hotel and making some changes, but the staff was great, breakfast wonderful and the rooms were better than more expensive places I have stayed. I would definately stay here again