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All 18 West Springfield hotels »

Hampton Inn West Springfield

2.5 of 5
1011 Riverdale St, West Springfield, MA 01089
Hotel amenities
Hampton Inn West Springfield
4.0 of 5 stars 79 Reviews
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79 reviews from our community

What travellers say about this hotel
  • Very nice(3)
  • Great location(3)
  • Business center(3)
  • Clean and comfortable(3)
Traveller rating
    34
    23
    12
    7
    3
Only show reviews for Family (14) | Couples (23) | Business (24)
Date Rating
West Melbourne, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 25 May 2012 NEW

This is the best hotel for us when we have to be in Western Massachusetts. The staff is super accommodating, friendly & helpful. Erica Rosado recognized us from a previous long visit as did Karen Drenzek and Rosa from housekeeeping. It is always clean and is near the stores that we frequent when we are in WS. This is our... More

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Boston
Top Contributor
88 reviews 88 reviews
Reviews in 39 cities Reviews in 39 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 17 February 2012
4
people found this review helpful

I stayed there one night while on a business trip. I can only praise that place. It is immediately off a strip of shops, restaurants etc.. your typical american shopping lane, with all the usual suspects (chains). The lady @ the desk was super nice and polite. The lobby is cute and there is a fireplace. Parking is very easy.... More

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Warwick RI
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

We can't wait to return! Our group stayed for 1 overnight, had adjoining rooms and were treated like royalty!!! The lounge was given to us as we played our card games while listening to 50's music.Andre was simply the best host ever and deserves a raise. We only want to come back at a time when he is on duty.... More

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Welland, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 February 2012

My husband and I stayed at the Hampton Inn as part of a model train convention. We were very pleasantly surprised at how nice the room was. The hotel was very busy but the staff couldn't have been nicer. Breakfast was very busy but the women working had smiles on their faces and would stop to help anyone looking lost.... More

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Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 February 2012

We've been staying at this hotel every January for years. Even though the hotel is always filled when we are there, everything has always been perfect. Great staff, nice rooms and never a problem. I sometimes wish there was more variety at the breakfast buffet, but it seems like most Hampton Inns have the same items, so I can't complain.... More

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Tampa, FL
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 30 January 2012

We've stayed here quite a few times and I've never been disappointed. The hotel is clean, neat and the breakfast is always good. Everyone is nice to us and smiles. Free wi-fi in our room. No issues at all. We'll certainly stay here again. More

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Virginia
Top Contributor
66 reviews 66 reviews
Reviews in 39 cities Reviews in 39 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Springfield doesn't have a wealth of great hotels/motels at which families can stay. The downtown hotels are not family friendly as they are locked in a downtown not many people would want to venture out in. The Hampton is conveniently located right off of both Interstates (I-91 and I-90). It is less than an hour and a half from Boston,... More

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See 2 more reviews by scarletman1972 for West Springfield
paso56
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 12 December 2011

This hotel is a clean, conveniently located hotel within close proximity to the Eastern States Exposition Center. We have stayed here several times while attending the Equine Affaire and are never disappointed . They also have quite a large selection of breakfast food. It is easy to park there and a quick trip up the road to get to the... More

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Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

On a Tuesday afternoon, my work progressed to the point where i could travel home a day early. I called the hotel at 2:30pm to cancel my reservation for the evening. To my delighted surprise, they did not charge me the night! One step better, the staff responsible for upkeeping rooms (Pam and Michelle, I believe) cleaned the room and... More

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Binghamton NY
Top Contributor
56 reviews 56 reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 28 November 2011

Absolutely wonderful hotel! We checked in on Thanksgiving day along with several dog agility friends from NY. We all brought a dish to pass to enjoy Thanksgiving dinner together. I was incredibly impressed when Charlear, the front desk manager, said not only could we use the breakfast area to gather, but we could also use the kitchen to warm up... More

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See 2 more reviews by treeturner for West Springfield

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Additional Information about Hampton Inn West Springfield

  • West Springfield Hampton Inn
Address: 1011 Riverdale St, West Springfield, MA 01089
Price range (per night):* RM421 - 529

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Hampton Inn West Springfield
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