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Hampton Inn West Springfield

2.5 of 5
1011 Riverdale St, West Springfield, MA 01089
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Hampton Inn West Springfield
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140 reviews from our community

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Traveller rating
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    47
    18
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Date Rating
Reading, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

This hotel is in a good location for those traveling to the Big E Fairgrounds. We were in town recently for a Car Show. Pros: Clean Hotel, ample parking, beds are comfortable; pool and exercise are clean and accessible (pool is outside though and NOT heated) Free Breakfast is what you would expect at a Hampton Inn - good selections.... More

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Ireland
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 11 June 2013 via mobile

We are just leaving this hotel after a one night stay on our two week touring holiday in New England and we definitely agree this is the best hotel of our holiday so far. the staff are very friendly, the rooms are very clean & extremely comfortable and the complimentary breakfast was excellent...other hotels please take note!! We will be... More

Was this review helpful? Yes 2
Santa Clarita, United States
1 review
1 of 5 stars Reviewed 26 May 2013

I understand that Hampton Inn is the low end of the Hilton chain but this was ridiculous. I wasted points on this location. I would not have spent money on this place if my points were not available. Would rather have used points/paid money at a better Hilton facility and had a terrible experience. Maybe it's time to switch back... More

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Sharon T, Manager at Hampton Inn West Springfield, responded to this review
1 June 2013

Richard, We are so sorry to hear that you were disappointed in your recent stay with us. We do our best to ensure every guest has a pleasant experience and we regret this was not your impression. We welcome any additional feedback you would like to share with us and hope to have another opportunity to show you the quality... More

Hooksett, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2013

I mostly stay at Hampton Inns when I travel and the West Springfield location is one of the best. Friendly, helpful staff (they go out of their way to answer questions and provide great service). Sarah, Charlear, Kathelyn & Karen were great, as always. I don't know the name of the woman who works breakfast, but she is always friendly,... More

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A TripAdvisor Member
5 of 5 stars Reviewed 26 May 2013

We stayed at the West Springfield Hampton Inn for a graduation in Amherst MA because we made reservations too late to be closer. It was only 13 minutes further away. The hotel is very well run, rooms extremely clean, staff were consistently very helpful and pleasant. We were impressed.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Florida City, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2013

Your hotel is the best of the Area. Housekeeping was awesome, the room very clean and well organized. the breakfast like no other place the staff was very pleasant. Wish you had an indoor pool. Also james and asury, very courteos and friendly, loved the way they treated me. definetaly will come back next time!

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Pocasset,Ma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013

The West Springfield (Ma) Hampton Inn is an Excell- ent place to lodge if in this area. The locationwith regard to area attractions or businesses,the quiet of the rooms, nearness to transportation are all tops. The staff of the place is extremely friendly and courteous,and the amenities are all of a highly commendable level.

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Was this review helpful? Yes 1
New York City, New York
Top Contributor
65 reviews 65 reviews
48 hotel reviews
Reviews in 38 cities Reviews in 38 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 23 May 2013

We stayed for one night and had an excellent stay. The room and bathroom were exceptionally clean and comfortable, and there was nice array of amenities in the room including a portable/laptop desk, microwave, refrigerator, and a good selection of toiletries. The breakfast was also very good - very fresh and a nice assortment of offerings; and the staff were... More

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Hyannis, Massachusetts
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 May 2013

Hotel was clean with a nice pool and fitness room. Breakfast room was sunny and the staff was helpfull and friendly. Close to the highway and alot of shopping. This is a good stop off place on your way to or from points north.

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Morristown
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013

We travel at least once a year to Springfield/West Springfield, MA for an antique show which is during basketball hall of fame events or graduations or something that fills up hotels but had never had such a tough time finding a place as this year. As a late find we came to this Hampton. Room clean, hot breakfast very good,... More

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Additional Information about Hampton Inn West Springfield

Also Known As:
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
West Springfield Hampton Inn
Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Region: United States > Massachusetts > West Springfield
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in West Springfield
#2 Business Hotels in West Springfield
Price range (per night): RM441 - 557
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn West Springfield
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