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Comfort Inn & Suites

2.5 of 5
106 Capital Drive, West Springfield, MA 01089
Hotel amenities
Comfort Inn & Suites
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69 reviews from our community

    Trip type
Traveller rating
    12
    15
    24
    11
    7
Date Rating
PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

We recently spent four nights here in the kitchenette suite and it was lovely. We had two rooms, a fireplace, nice kitchenette w/ dishes and cooking utensils. We told the owner that we would be leaving very early in the mornings (before normal breakfast times) and breakfast was ready (5 am). No cleanliness issues that we could see, very nice.

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Redmond, Oregon
Top Contributor
72 reviews 72 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 May 2013

We went apartment hunting and used the comfort inn as our home base. The rooms were very comfortable - a little higher than the typical comfort inn. I looks as if it was recently refurbished. The pool and hot tub were relaxing (although the jets were pretty forceful). It is a few blocks off the main road but that was... More

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Boston, Massachusetts
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 8 April 2013

We stayed recently for a sports trip. The curtains were so dirty the cobwebs were covered in dirt. The furniture was new and the bathroom was clean. The pool area was over chlorinated, it was almost impossible to breathe. All the arcade machines were out of order. They ran out of food Sunday morning as a result there was quite... More

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Coventry, Rhode Island
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 12 March 2013

I went to Western Mass. to visit firends and relatives on Saturday, 3-9-13. I anticipated an over night stay, so I made reservations at the Comfort Inn. I know their standards therefore I feel comfortable staying there. It was obvious that they needed to do a few up-grades but what do I know, I'm just a guy. Everything was clean.... More

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Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 8 January 2013

I carefully read the reviews before selecting this hotel for a business trip. I was very disappointed to see that the bad reviews were the correct ones. The hotel is dirty. The tile on the steps (no elevator) is broken and filthy. The carpet is dirty throughout. The furniture in the room is new and the linens look new. There... More

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HAMMOND
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 October 2012

We stayed overnight on 10/7/12. We were on our way from Syracuse, NY to Groton, CT and I chose this hotel based on its moderate price for the area and safety based on other TA reviews. This property is tucked away from the main roads across from an ice arena & office buildings. Our GPS took us on a few... More

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Rome, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 14 October 2012

This was one of the only properties we could find to accommodate 5 people for our recent trip to Six Flags New England. While it's a little out of the way, it fit the bill. The room we booked was a two room suite which consisted of sitting area with kitchen and separate sleeping area. The suite was spacious and... More

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West Kirby, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 September 2012

Just spent two nights at the Comfort Inn. Arrived in the dark and eventually found it. Very quiet as it is more or less situated just after a large shopping complex but amongst non-residential buildings. Room had two Queen beds which along with the pillows were very comfy. We used the pool after a sight-seeing day and had it all... More

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Addison, Vermont
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 September 2012

Really not a bad place to stay. It was a little harder to find than we expected, though we were driving at night. Just a few turns off of the main road. The hotel itself was clean and looked as though it had been renovated in the last few years. It did not have a shabby feel to it. Breakfast... More

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Queensbury, New York
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 September 2012

We thought the proximity to main attractions was perfect. We were able to go to six flags new england in minutes, shop at the holyoke mall, and eat a great restaurant in springfield. The atmosphere surrounding this property was not appealing and the smell of smoke was very uninviting as you entered the lobby. The woman who checked me in... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel
Comfort Inn And Suites
Comfort Hotel West Springfield
Comfort Inn West Springfield
West Springfield Comfort Inn
Address: 106 Capital Drive, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 18 hotels in West Springfield
Price range (per night): RM329 - 450
Hotel Class:2.5 star (2.5*)
Reservation Options:
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