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Extended Stay America - Boston - Westborough - East Main Street

2.5 of 5
180 East Main St, Westborough, MA 01581 (Formerly Extended Stay Deluxe - Boston - Westborough)
Hotel amenities
Extended Stay America - Boston - Westborough - East Main Street
Ranked #3 of 8 hotels in Westborough
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19 reviews from our community

    Trip type
Traveller rating
    4
    8
    4
    3
    0
Date Rating
Oakville, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 22 May 2013 NEW

Great location for this hotel, as near friends and a reasonable commute to the city. Nice looking rooms with all the amenities, but cleanliness was a problem. Had a room with a sofa bed and the sheets had not been changed since the last guests. Even though this was a non smoking room, some of the sheets smelled of smoke.... More

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Fort Worth
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 November 2012

I stayed here for 3 nights and had a good stay. They mentioned break fast included which was nothing more than coffee, bagels and Apples if they are still there. I forgot my shaving machine charger and I tried to contact the hotel. They seem to tried their best to locate it and could not do so.

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Lee225, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review
23 November 2012

Thank you for taking the time to tell us of your recent stay at the Extended Stay Deluxe, Westborough. We appreciate your comments and are glad that you enjoyed your stay with us. While we presently do not offer breakfast, we do offer gourmet coffee, tea, bagels, muffins and assorted fruit until 9:30AM. We are sorry all of these items... More

Pensacola, Florida
1 review
5 of 5 stars Reviewed 24 October 2012

We recently spent twelve days at the Extended Stay Deluxe in Westborough. It was a delightful experience! Kori and her staff are amazing and treated us like family!! We are looking forward to returning to this hotel!! Our every request was granted with a smile and very prompt attention!! We strongly recommend this hotel!!!

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Lee225, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review
26 October 2012

Thank you so much for the kind words about our hotel! It was an honor to have you stay here with us. You and your husband were such a joy to see daily! The entire staff looks forward to your next stay here. If there is anything you need in the meantime, feel free to call 508-616-9213. More

Alpharetta, Georgia
1 review
3 of 5 stars Reviewed 27 September 2012

Refrigerator did not work; bad smells throughout the building combined with cooking and smoking smells. Only muffins served at breakfast. I thought the stay would be better based on the reviews, but it was not.

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Lee225, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review
23 October 2012

I apologize your stay did not meet your expectations. It is very important to us that all of our guests are comfortable in both their rooms and the common areas of the hotel. We will use your feedback to help ensure we are doing everything possible to provide our guests with such a space. Also, our breakfasts include muffins, bagels,... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 August 2012

My family and I stayed at this hotel in May of this year for my son's graduation. I had booked this stay in March and absolutely loved the rooms and the convenience of the kitchen facilities etc. Unfortunately, on the second day, when I had family coming from NY and Toronto, I experienced horrendous problems with my reservations for their... More

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Manager_11525, General Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review
28 August 2012

Thank you so much for your kind words and for taking the time to share your experience. I am so happy to hear that we were able to not only help to fix the problems you had, but that you truly enjoyed your stay with us! It was so nice to have you as a guest here. Your smiling face... More

1 review
4 of 5 stars Reviewed 21 August 2012

This was my first experiment with Extended stays and I wasnt sure if this was a good option for the family. I stayed here for a couple of days and I found the basic needs were met. The bathroom, the towels, etc were clean, laundry, breakfast, and the free access to WiFi made it worthwhile for the price we paid;... More

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Manager_11525, General Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review
24 August 2012

Thank you for choosing to stay in our hotel and for taking the time to provide feedback about it. It was a great pleasure for me to read the comments you sent regarding your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home... More

Charlotte, North Carolina, United States
1 review
5 of 5 stars Reviewed 21 August 2012

As a 30-year veteran of long-term hotel stays, this one is the friendliest and best value. It is managed by an exceptional hospitality professional (Kori) that ensures the highest level of customer service. The hotel is also conveniently situated on the periphery of Boston's technology sector, convenient to City attractions, restaurants (The Chateau) and great running routes through Westborough, Northborough... More

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Lee225, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review
26 October 2012

Thank you so much for your wonderful feedback! We take great pride in providing our guests with a high level of service. I am happy to hear you enjoyed your stay here at the hotel and our surrounding area. We are conveniently located near numerous restaurants, businesses and attractions. I hope you have the opportunity to come back and visit... More

Westborough, Massachusetts, United States
1 review
4 of 5 stars Reviewed 20 August 2012

This place is ideal for a 1 or 2 month budget stay and feels like home. They have clean and nicely set up rooms with good bed, recliner ,couch, LCD TV/DVD, and kitchen with microwave, electric stove and a big fridge etc with all you need to stay for long. Manager Kori is extremely responsive about any service requests placed... More

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Manager_11525, General Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review
22 August 2012

Thank you for taking the time to comment on your stay here. I am happy to hear you had an enjoyable experience while staying with us, as we truly strive to provide all of our guests with a comfortable "home away from home". I am happy you were able to enjoy our new LCD TVs! Be sure to visit us... More

1 review
4 of 5 stars Reviewed 27 July 2012 via mobile

Was told at short notice that I had a business trip to Southborough and this was the place my new boss told me I was staying. For a budget stay this place is ideal. Don't expect bells and whistles and it's self catering but otherwise the beds were surprisingly comfy. They have very good tv's and everything you need EVEN... More

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Westborough, Massachusetts
1 review
2 of 5 stars Reviewed 25 July 2012

This property is a real disappointment. Yes, it does have a low price, but it has a lot of flaws that would be easy to fix and make it a great value. I get the sense they are not so much trying to reduce cost as much as they just don't care. I'm staying at the hotel now. The parking... More

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Additional Information about Extended Stay America - Boston - Westborough - East Main Street

Address: 180 East Main St, Westborough, MA 01581 (Formerly Extended Stay Deluxe - Boston - Westborough)
Region: United States > Massachusetts > Westborough
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Westborough
Price range (per night): RM287 - 351
Hotel Class:2.5 star (2.5*)
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Extended Stay America - Boston - Westborough - East Main Street
Show the lowest price for this hotel (from our partners)
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