Stayed June 14-16 while visiting family in Worcester area. On the positive side, this hotel is conveniently located in downtown Worcester, right beside DCU center and within walking distance of several restaurants and bars; also has an UNO's attached. The $12.95 breakfast offers a varied selection and the breakfast food quality is pretty good. All staff we encountered at the... More

Stayed May 31 -June 2 for a College reunion. The front desk were wonderful and so helpful.They had a shuttle sent to pick me up at the college,and bring me back to the hotel, which was a complimentary service. Room and bathroom were spotless, as well as the entire hotel. When I visit Worcester, will always stay at the Hilton... More

We planned a stop at this hotel after some fun adventures in MA on our way to NY. It was very clean - room, pool, and all public areas. Bathroom was spotless, and there was a small refrigerator, microwave, and coffee maker in the living area of the room. The beds were very soft which comes back to a personal... More

After flying across the country, and being an honors member, I expected at least a hello or welcome. I got neither and in fact felt as if I was interrupting their conversation. I asked about valet and was cut off and told it isn't provided at this time. I had to ask where to park (they waved a hand towards... More

Checked in for one night, and the staff were very friendly and great and providing directions to parking, etc Room was clean and roomy, bed was comfortable and the pillows nice and fluffy. would recommend staying there

spotless room and quiet; fitness and swimming pool were small, but very serviceable; enjoyed breakfast- I only ordered what I wanted and that was reasonable; did have the complete breakfast one morning and it was worth it; the wait staff was efficient, polite and calm even when the dining area was totally swamped. The only problem was getting in and... More

Average satisfaction. One comments on the service: Expensive breakfast: $12.95 -- I did not have breakfast at the hotel during my stay. Instead, I bought some hot sandwitches at the convenience store across the street. A little older bath tab: -- I felt bathtab a little old and not sufficiently clean. Other than the above, I do not have problems.

Initially this location looks a little sketchy, it's right in the heart of the city. But valet parks your car in a secure lot ( not free but worth it ), and if you are there for downtown business, then you can pretty much walk or cab everywhere you need to go. Worcester is really a very small city. DCU... More

We had a reservation for April 20th, the night of our wedding. We booked months in advance and prepaid in full for a suite. I called the week before the wedding to confirm the room, confirm that it was noted that it was our wedding night and to confirm that a late check in would not be a problem. I... More