I was worried when I read some of the reviews that this hotel would be too far of a walk to Comerica Park. It was a perfect walk! We stayed here in early May for a Tiger's game. My husband and I brought our 3 children and most definitely enjoyed our stay! Check in was quick and painless. The valet...
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Thank you so much for giving us such a glowing review. We hope to see you in the future so that we may have the opportunity to exceed your expectations once again. Rachel Murdoch, Front Office Manager.
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The staff was very pleasant and professional. The valet service was awesome also. I was able to request to have my car available at a specific time and each day it would be outside waiting.
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We appreciate the feedback you have given to potential guests coming to the Detroit area. We strive to make sure our guests are aware of all we have to offer and the surrounding areas. Thank you, Rachel Murdoch, Front Office Manager.
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The staff was so friendly and helpful. This was a one-night stop over. I would like to compliment the valet staff (especially Moe and David) as they made our trip so much easier. We were in town to renew a passport for an upcoming trip. The hotel is 2 blocks from the facility, hence why we selected this hotel. The...
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Thank you for the great review of our staff. I appreciate you taking the time out of your day to let potential travelers know what our hotel has to offer. Rachel Murdoch, Front Office Manager.
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This downtown hotel is in close walking distance of the COBO Center and other downtown attractions. Friendly staff, comfortable rooms, good hot breakfast daily and a separate bar/restaurant next door, (Big City Grille)
Too many smokers allowed at the entrance of the hotel makes a bad impression. Television stations did not match the in-room guide so you surf the channels...
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Thank you for taking the time to review our hotel. While you were here we were going through a Direct TV upgrade and the channel guides have been fixed. We also have moved the smoking area down the sidewalk further to avoid a cloud of smoke when you walk into the building. I appreciate that you took the time to...
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If your need to stay in downtown Detroit, this is a good choice. Clean, comfortable rooms at a great price. Close to a lot of fun things to do with your family.
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Through work I stay at at least 10 hotels a month and at least 60 different hotels a year for the last 8 years. This hotel is by fat THE WORST hotel I have ever had the displeasure of staying at. I am in no way a hotel snob believe me I stayed in some dumps but this one is...
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Thank you for contacting us regarding your stay last year May 2011. I want to apologize for the inconveniences that occurred during your stay. During that period we were not a Holiday Inn Express and the hotel was being run by a different management team. I would like to invite you back to the property to receive the Holiday Inn...
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My son booked this on his phone on the way to Detriot. I was totally shocked at the price for 3 people for one night ($200.00+) If he hadn't wanted to stay for a book signing on Sunday, I would of stayed else where. Sure it was close to Cobo Hall. The room was clean and but small. The elevators...
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Dear maki1954,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.
^Katie
IHGCare
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We stayed at this hotel for a show at the Cobo Center. Great distance from the center. Breakfast was average. Coffee was not replenished thought. I was under the understanding that there was 24 Hr coffee. Disappointed 3 times! The elevators were super scary. One of the elevators we went into wouldnt even close! The others shaked and rattled. Ice...
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Stayed in a large clean, room on the 16th floor. No complaints - I think we had one of the largest rooms they have though. The breakfast was terrible, huge line up, pancake machine was off, no coffee, waited for bacon and fresh eggs..... they really need a toasting conveyor type machine. That alone would have sped up the line...
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We stayed at this hotel for two nights in the middle of the week while attending the NAIAS (Auto Show). The location was only a short 5 minute walk to the Cobo Hall. We were able to secure a good rate from an online booking site which also included breakfast. While only a serve yourself, the breakfast was very good...
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thank you, and i hope we see you again soon. and please when you check in again let me know my extension 3600 because we appreciate our customers.
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261 Reviews
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