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Super 8 Grand Rapids/Airport

2.0 of 5
4855 28th Street SE, Grand Rapids, MI 49512 (Formerly Exel Inn)
Hotel amenities
Super 8 Grand Rapids/Airport
Ranked #36 of 50 hotels in Grand Rapids
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    4
    4
    4
    3
    4
Date Rating
Grand Rapids, Michigan
Senior Contributor
23 reviews 23 reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 30 April 2012

Have you ever tried to get the smoke smell out of a building? It's not easy. Other than the smoke smells in both the halls and in the room, this hotel isn't bad. The rooms are a good size, the bed's aren't horrible, the shower is warm and has good pressure. There's plenty of light sockets (which is an issue... More

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toronto
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 30 March 2012
1
person found this review helpful

This hotel has a 2.5 rating but they forgot to put the minus sign before the number. Broken windows, holes in walls, telephone cords that fall out when you move the phone, no security, back doors left open all night, filthy floors obviously had not had a good cleaning in a very long time, fan in bathroom did not work,... More

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Houston, Texas
Reviewer
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Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 March 2012

I have stayed in a ton of super 8s. This one is average. The rooms were clean and the people that work at the front desk are pretty nice. The breakfast was terrible. The milk was usually room temp and tasted sour. They don't have a waffle maker. Either way its a decent place to stay if your on a... More

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London, Canada
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 January 2012

I had another last minute stop in Grand Rapids, stayed here again and it was as I remembered it. I didn't book a room in advance, walked in at 10pm and there was a clean, comfy room waiting for me. It's clean and the ladies at the front desk are always kind and accommodating. This hotel is not fancy, very... More

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See 4 more reviews by mizcass for Grand Rapids
Lake City, Michigan
Senior Contributor
38 reviews 38 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 29 November 2011

Stayed at this hotel from the Top Secret Travelocity site. 2 star hotel, I figure it should be OK for one night. Very smoky and old, my throat was very scratchy in the morning from the smell and couldn't sleep. Why is this a 2-star hotel? Wanted to ask to be moved to a different room but we were lucky... More

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See 4 more reviews by Joanna F for Grand Rapids
Adrian, Michigan, United States
1 review
2 of 5 stars Reviewed 30 October 2011

The Lobby smelled bad. The hallway smelled strong of cigarette smoke, fortunately the smoke smell was not in the room itself. Worst of all - from 2AM - 4 AM, there was a young child and it's mother that yelled, screamed and cried the whole two hours! Where was management? Why didn't they step in and stop the noise? I... More

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Mike Mcwilliams, General Manager at Super 8 Grand Rapids/Airport, responded to this review
27 February 2012

I first want to thank you for writing such a detailed account of your stay with us last year. Although I was shocked to hear about your stay, I feel want you to know that it has been used as a training tool for the entire staff. I also wanted to inform you that management at the hotel has in... More

Kettering, Ohio
Top Contributor
180 reviews 180 reviews
Reviews in 141 cities Reviews in 141 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 8 September 2011

My room smelled of smoke, but was otherwise OK. The parking OK, the neighborhood OK. Nothing special, nothing horrible. The Hilton is across the street. The breakfast room was not fully stocked when I arrived around 8 a.m.. The attendent came in and stocked the breakfast bar, and then the maids came in as soon as she left. They stuffed... More

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London, Canada
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 September 2011

i was here on a very brief overnight stop, booked through expedia. the room very fresh and clean. no concerns with the cleanliness. very basic, which was fine, i wasn't even in town for 12 hrs! front desk was super nice and pleasant at check in and in the morning when i checked out. the breakfast was very simple, cereal... More

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See 4 more reviews by mizcass for Grand Rapids
Troy Michigan
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 26 August 2011

I stayed here with my kids one evening on my way back from Michigan's Adventure. It was too late to drive all the way back home. So, we looked for a place to stay for about 6 hours of sleep then back out onto the road. This was one of the few cheap hotels still available when I called. I... More

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Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 June 2011

I have to admit this is one of the better Super 8 properties I have ever stayed at. The room was basic but clean, very comfortable bed. Employees were nice and I was situated right near the ice machine which was cool (no pun intended). The AC was great first night, not AS good (but not bad) the second night. More

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Additional Information about Super 8 Grand Rapids/Airport

  • Super 8 Grand Rapids
  • Super Eight Grand Rapids
  • Grand Rapids Super 8
  • Grand Rapids Super Eight
Address: 4855 28th Street SE, Grand Rapids, MI 49512 (Formerly Exel Inn)
Price range (per night):* RM158 - 193

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