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All 50 Grand Rapids hotels »

Holiday Inn Express South

2.5 of 5
6569 Clay Ave SW, Grand Rapids, MI 49548
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Holiday Inn Express South
Ranked #31 of 50 hotels in Grand Rapids
3.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    6
    13
    10
    7
    18
Date Rating
Atlantic City, New Jersey
2 reviews
1 of 5 stars Reviewed 18 May 2012

Do not stay at this hotel, do not be fooled like i was!!!!!!! Im ashamed i didnt read the reviews before i went since other people seem to have similar problems as me! I managed to find ants all over my sheets at midnight, when i went downstairs to talk to the so called front desk agent they told me... More

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Lansing, Michigan, United States
1 review
4 of 5 stars Reviewed 14 May 2012

We stayed one night at this hotel, Holiday Inn Express South. It was just me and my 9 year old daughter. The King room with jacuzzi was nice - not HUGE - but nice. Bed was comfortable -but needed 2 more pillows - a King size bed should have 6 pillows. The pool area is nice- there is not a... More

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Birch Run, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 7 April 2012

Room was average, Breakfast buffet was nothing to write home about. The Big Dip Waterpark was a JOKE!! Lifeguard had to keep turning the water on for the big slide to even run! Only 1 lifeguard on duty and this was SPRING BREAK! Kids were out of control in the pool area, doing flips in the pool, and the so... More

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IHGCare, Guest Relations Manager at Holiday Inn Express South, responded to this review
12 May 2012

Pam48415, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

Belmont, Michigan
1 review
5 of 5 stars Reviewed 6 April 2012

We had a great time! Stayed over one night for the kids during spring break. Got to the hotel an hour early and they let us check in early. That was awesome! Our room was clean and roomy for the four of us. We have older kids (16 and 15 yrs) and they enjoyed the water park and the hot... More

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Atlantic City, New Jersey
2 reviews
1 of 5 stars Reviewed 24 March 2012

This goes down as the worst hotel property I have ever been to in my entire life! They told us that check in would be at 4pm and we couldn't get into out room until 5:25pm because of the long line! When we finally got into our room it was dirty and there was trash all over the place! We... More

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IHGCare, Guest Relations Manager at Holiday Inn Express South, responded to this review
21 April 2012

John A, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Ben J... More

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Clio, Michigan
Senior Contributor
28 reviews 28 reviews
Reviews in 25 cities Reviews in 25 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 February 2012

If you're coming to Western Michigan, Grand Rapids or Kalamazoo area, this is the place to be, especially if you are traveling with Children. Starting with the built-in waterpark, you are near the John Ball Park & Zoo, Meijer Botanical Gardens, and a short drive down to Kalamazoo to the Air Zoo, as well as all the art museums, and... More

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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

We selected this hotel thinking it was a good place for families, given that there is a water park at the hotel. The water park is small, good for families with small kids during a slow, non-crowded stay. We stayed in a standard room - a king size bed with a sleeper sofa. One disappointment because it was not communicated... More

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Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 December 2011

We stayed one night with our 3 boys. Ages 10y, 13y, 16y. The hotel needed some cleaning. It looks newer from the outside but the inside is pretty worn. The staff was very nice and helpful. No complaints there. Our room was a double. Standard room. Standard size. The bathroom had a sour smell but wa clean. The room wad... More

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Warren, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 November 2011

Decided to do a quick weekend get-away with the kids ages 8, 6, 5, and 2. Did a Google search for "indoor water parks in Michigan" and this hotel was one that appeared. I called and made reservations - very pleasant experience! I asked for adjoining rooms and although there is never a guarentee, we got what we asked for!... More

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See 2 more reviews by Renee P for Grand Rapids
Sudhir Modi, Director of Sales at Holiday Inn Express South, responded to this review
28 November 2011

We're so glad you chose to stay with us and appreciate the opportunity to provide quality entertainment at the hotel's BIG DIP Water Park for your holiday weekend getaway. Great to hear that you enjoyed the hotel's delicious free hot breakfast buffet! Hopefully you tried out our new pancake makers too! Please be assured that we take guest safety and... More

michigan, USA
Senior Contributor
36 reviews 36 reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 November 2011

Stayed for business in the area. Room was ok. Clean. Breakfast typical. Staff friendly. But if you like a treadmill or elliptical don't plan on them working properly. Both treadmills slip so bad you can't walk on them safely. The elliptical could be updated. Didn't try the stationary bike and there are some free weights. I book most of my... More

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See 2 more reviews by scubafrog869 for Grand Rapids
Sudhir Modi, Director of Sales at Holiday Inn Express South, responded to this review
28 November 2011

Thank you for your business! We appreciate your comments and have utilized this opportunity to conduct a quality review of the hotels fitness area which features a new treadmill, fitness bench, and dumbell sets along with our other cardio equipment. Guest safety in this area is very important to us.The fitness area equipment receives routine preventive maintenance, however we were... More

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Additional Information about Holiday Inn Express South

  • Holiday Inn Express Grand Rapids
  • Holiday Inn Grand Rapids
  • Grand Rapids Holiday Inn
Address: 6569 Clay Ave SW, Grand Rapids, MI 49548
Price range (per night):* RM326 - 544

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