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All 50 Grand Rapids hotels »

Gatehouse Suites Grand Rapids East

3.0 of 5
2701 East Beltline Avenue SE, Grand Rapids, MI 49546
Hotel amenities
Gatehouse Suites Grand Rapids East
Ranked #19 of 50 hotels in Grand Rapids
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    12
    8
    5
    4
    3
Date Rating
Milwaukee
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2012

This is a former Residence Inn from what I can tell. The outside of the property needs A LOT of work. The grounds/buildings need paint, fresh stairs and trim. Inside, however, was very clean. BUT there was a vent left without a screen and birds made a nest INSIDE the vent and right over the head of my bed. I... More

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See 2 more reviews by mrscold for Grand Rapids
Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
23 May 2012

We are very sorry to hear about the experience you had during your stay. My staff and I want to ensure every guest stay is as enjoyable as possible and I am sorry this was not your experience. We appreciate your feedback as it allows us to constantly improve on our levels of service and accommodations. If we can be... More

East Lansing, Michigan
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 April 2012

My wife and I, along with another couple, stayed at the Gatehouse Suites in Grand Rapids recently while attending a concert nearby. The suite was very spacious. It had a large bedroom with attached bath on the first floor and another bedroom with bath in the loft area. The suite also had a full kitchen and nice living room area... More

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See 5 more reviews by rmeade88 for Grand Rapids
Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
24 April 2012

Thank you for taking the time to provide Trip Advisor with feedback from your recent stay in Grand Rapids. On behalf of the entire staff I would like to say thank you! We take great pride in providing clean and comfortable accommodations.We hope you enjoyed the extra space in your two bed room suite and that you had a great... More

Wisconsin
1 review
3 of 5 stars Reviewed 14 April 2012

My family stayed at this place for a funeral. At first glance the place looked great, but then looking around it was obviously run down and dirty. Cobwebs everywhere. The furniture was threadbare and had wholes in it. The furnace was so loud we couldn't sleep and had to turn the TV up very loud to hear it. The maintenance... More

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Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
16 April 2012

First let express my condolences for your loss as I understand how emotional and difficult this time can be. I would like to personally apologize for the inconvenience of the power outage and explain that although we knew there would be a power outage at some point during the week the date was not set in stone due to bad... More

Grand Rapids, MI
1 review
5 of 5 stars Reviewed 11 April 2012

My wife and I spent our last night in Grand Rapids before returning home from a week long road-trip through the southern US. The spacious room and comfortable bed was a very welcomed treat after our many nights on the road. The staff here was extremely friendly and made us feel right at home. The breakfast in the morning was... More

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Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
7 May 2012

Thank you for taking the time to provide Trip Advisor with feedback from your recent stay in Grand Rapids. On behalf of the entire staff I would like to say thank you! We take great pride in providing a home away from home! We hope you had a great trip down South and look forward to seeing you again soon! More

Syracuse, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 April 2012

My husband and I stayed at this hotel this week. We just loved it. Everyone was friendly, helpful and very pleasant.The room was very clean,quiet and the breakfast was abundant. Anything that you could want to eat for breakfast was available. The beds were very comfortable.Our only regret was that we were not staying more than one night. We hope... More

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See 2 more reviews by Matthew N for Grand Rapids
Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
11 April 2012

Thank you for taking the time to review your most recent stay! We appreciate the feedback that you shared regarding our breakfast buffet, our rooms and great staff! We love to make our guests feel right at home! We hope you had a chance to take in the area attractions like Meijer Gardens during your stay, such a beautiful place!... More

Lansing, Michigan
1 review
5 of 5 stars Reviewed 4 April 2012

I stayed at this hotel about a week ago. The price was very reasonable, the room was clean, and the breakfast was much more expansive than I expected. Overall, the staff and managers were friendly and accommodating. I will be returning to the Gatehouse Suites in Grand Rapids. More

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Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
11 April 2012

Thank you for choosing the Gatehouse Suites Grand Rapids, we are so glad to hear you had a chance to enjoy our great breakfast buffet! We appreciate your feedback and look forward to seeing you again soon! More

Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed 20 March 2012

I've been staying at Gatehouse Suites for the last two years, typically 3 days/week for business travel, my home away from home; it is comfortable, quiet, and clean. I've stayed at every hotel within 5 miles of the airport, and simply stated, this is the best value for the dollar. Staff is “very friendly,” always going above & beyond to... More

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Helen Williams, General Manager at Gatehouse Suites Grand Rapids East, responded to this review
22 March 2012

We recognize the importance to you of having a comfortable stay while your away and thank you for making Gatehouse Suites your "home away home"! We appreciate your feedback and look forward to seeing you again soon! More

Herndon, VA
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

When we booked a 2 bedroom suite, we didn't realize that we would be hauling all of our luggage up a flight of stairs on the outside of the condo suite... it was spacious, had a full kitchen, and a loft... definitely spacious for my wife and 4 kids. But didn't realize that it would create a dangerous situation. The... More

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West Palm Beach, FL
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We've come back year after year. It was once a Marriott Residence Inn and doesn't quite make it up to the standards set forth by that company. However, the room is spacious and you can live like you're at home. There's also a complimentary breakfast that includes eggs, waffles, and sometimes breakfast meats. The staff is very eager to please... More

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MI
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 December 2011

We have been staying here for the past 5+ years each December for a night mid-week. This used to be a Residence Inn and was always kept up to Marriott's high standards. Last year was the first year we stayed here with the new management/name. It was fine then. This year, the breakfast was below standards, the rooms weren't as... More

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Additional Information about Gatehouse Suites Grand Rapids East

  • Residence Inn Grand Rapids
  • Grand Rapids Residence Inn
Address: 2701 East Beltline Avenue SE, Grand Rapids, MI 49546
Price range (per night):* RM307 - 361

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