We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 6 Grandville hotels »

Residence Inn Grand Rapids West

3.0 of 5
3451 Rivertown Point Court SW, Grandville, MI 49418
Hotel amenities
Special offer
Earn Rewards Points!
Residence Inn Grand Rapids West
Ranked #2 of 6 hotels in Grandville
4.5 of 5 stars 33 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

33 reviews from our community

    Trip type
Traveller rating
    15
    12
    3
    2
    1
Date Rating
Terre Haute, Indiana
Top Contributor
52 reviews 52 reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 24 April 2012

The service is great---they've won an award in 2011 for best hotel. The beds are comfy. Rooms are spacious. The breakfast has wide variety of items. The only complaint was it was challenging to play cards in our room as we didn;t have a round table, but we managed with what we had. More

Was this review helpful? Yes
Tricia Terkeurst, Director of Sales at Residence Inn Grand Rapids West, responded to this review
26 April 2012

We are so glad to welcome you back to our hotel! You are correct we have won a few awards since you have last visited us in July 2011. We won Hotel of the Year for our management company and a Gold Award from Marriott for being in the top 10% of Marriott hotels for guest service. The hotel could... More

New Berlin, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 December 2011

We grilled steaks on the outdoor grill, and lounged by poolside. The staff provided utensils, the grocery store down the street had great steaks, and we enjoyed a beautiful summer evening. The hotel staff here are first-rate, and extremely helpful. Our room had a beautiful kitchen, equipped with utensils and dishware. The complimentary buffet is outstanding. It's nice to visit... More

Was this review helpful? Yes
Columbus, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 December 2011

I have stayed at the Residence several times and keep returning because the staff is genuinely interested in being of assistance whether it is a special request or recommendations for dining. The other two features that keeps me coming back are the cleanliness of the rooms and the great beds! I actually sleep better at the hotel than I do... More

Was this review helpful? Yes
Tricia Terkeurst, Director of Sales at Residence Inn Grand Rapids West, responded to this review
8 December 2011

Dear Ohiowolverine, Thank you for taking the time to review our hotel. Service and pleasing our guests is our number one goal, I am so glad that came across to you! We look forward to serving you again when you return to the Grand Rapids area. Kind Regards, Tricia Tekreurst Director of Sales tterkeurst@fhginc.com More

Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 30 October 2011

We thoroughly enjoyed our stay at the Residence Inn, Grandville. We had a queen studio - exactly like the one pictured on the website (with a fireplace in the corner). Room: The studio was incredibly spacious and with great amenities. A kitchen area with plates, glasses, utensils, refrigerator, microwave, coffee maker/coffee, stove top and dishwasher. Plenty of spots to sit... More

Was this review helpful? Yes
Tricia Terkeurst, Director of Sales at Residence Inn Grand Rapids West, responded to this review
6 December 2011

Thank you for thoroughly reviewing our Residence Inn. We are delighted that you enjoyed your stay and welcome you back to our hotel any time you are in Grand Rapids. Please let us know next time you are in the area and we would love to personally thank you. Kind Regards, Tricia Terkeurst Director of Sales Residence Inn Grand Rapids... More

Farmland, Indiana
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 September 2011

As two couples who enjoy travelling together, we appreciate the convenience and cost savings of the 2-bedroom suites offered by Residence Inn. Our stay at this location was especially nice because the physical building appeared to have been very recently updated. The kitchen was furnished with lovely stainless steel appliances including a stove, oven, large refrigerator, and dishwasher; microwave and... More

Was this review helpful? Yes
Tricia Terkeurst, Director of Sales at Residence Inn Grand Rapids West, responded to this review
27 September 2011

Thank you for your review of our Residence Inn! I am so happy that you and those you traveled with enjoyed your stay. Yes, our hotel was recently renovated, I am glad you noticed. I will contact you regarding the mattress so we can get the problem fixed at our hotel, I appreciate you taking the time to make us... More

Sacramento, California
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 18 September 2011

Doing a trip around Lake Michigan and found the Residence Inn in the Grand Rapids area. Nice, clean, quiet hotel in a convenient location. Took advantage of the full kitchen and fridge. More

Was this review helpful? Yes
Tricia Terkeurst, Director of Sales at Residence Inn Grand Rapids West, responded to this review
21 September 2011

Thank you for your kind words about our hotel! I am glad that you enjoyed your stay with our Residence Inn. I invite you to come back any time to visit us again. Yours in Hospitality, Tricia Terkeurst Director of Sales More

Michigan
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 September 2011

This hotel is directly across the street from Rivertown Crossing Mall. I like Residence Inns because of the extra space in the rooms and the kitchen, which I didn't really use on this trip. This hotel has a comfortable lobby and an outdoor seating and BBQ area. The pool was nice, although there initially were no pool towels so I... More

Was this review helpful? Yes
Tricia Terkeurst, Director of Sales at Residence Inn Grand Rapids West, responded to this review
21 September 2011

Thank you for your review of our Residence Inn Grand Rapids West! Thank you for taking the time to review our hotel and let us know about your experience. We welcome you to come back to the hotel any time. Next time you may want to book our shopping package with comes with a gift card to be used at... More

naperville, il
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 September 2011

Were there for 4 nights, over the July 4th long weekend. Had a great time. from the Morning breakfast, which was always a variety thru to the evening light dinner, more than a light dinner, was great. Enjoyed the pool and jaccuzi. Rooms were cleaned daily and staff was very friendly and helpful. More

Was this review helpful? Yes
Sarnia, Ontario
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 September 2011

Great location across from Rivertown Crossings Mall, but on a quiet street. The room had a bit of a musty odour, but otherwise was good. Kitchen is well equipped, we bought supplies on the nearby Meijrs store and cooked supper in the room. The outdoor pool was pretty busy, but we were able to get chairs. Our only complaint was... More

Was this review helpful? Yes
Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 10 September 2011

I stayed here for the second weekend in a row and I have to say this is just really a great hotel. The rooms are nice and big with full kitchen, comfortable beds and great breakfast. I had one problem which was the cleaning staff removed a couple returnable cans from the room. I told the front desk staff and... More

Was this review helpful? Yes

Travellers who viewed Residence Inn Grand Rapids West also viewed

Holiday Inn Express Grandville
4.5 of 5 stars 27 Reviews
Grandville, Ottawa County
Show Prices ABS:HotelCheckRates-d94864?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Comfort Suites
3 of 5 stars 12 Reviews
Grandville, Ottawa County
Show Prices ABS:HotelCheckRates-d94865?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grandvillage Inn
3.5 of 5 stars 12 Reviews
Grandville, Ottawa County
Show Prices ABS:HotelCheckRates-d77367?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 6 hotels in Grandville, ranked by popularity »

Been to Residence Inn Grand Rapids West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Residence Inn Grand Rapids West

  • Residence Inn Grandville
  • Grandville Residence Inn
Address: 3451 Rivertown Point Court SW, Grandville, MI 49418
Price range (per night):* RM386 - 573

Owners: What's your side of the story?

If you own or manage Residence Inn Grand Rapids West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Residence Inn Grand Rapids West
Show the lowest price for this hotel (from our partners)
Show Prices