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Comfort Suites

2.0 of 5
4520 Kenowa Ave SW, Grandville, MI 49418
Hotel amenities
Comfort Suites
Ranked #4 of 6 hotels in Grandville
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18 reviews from our community

    Trip type
Traveller rating
    7
    2
    3
    5
    1
Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 December 2012 via mobile

The hotel is accessible to highway and shopping, but set back from busy roads for peaceful stay. The indoor pool, jacuzzi and exercise rooms are in good condition and have reasonable hours for use. Breakfast has range of hot and cold options. Staff is helpful and you can tell they value the guests.

Was this review helpful? Yes 1
Mike P, Owner at Comfort Suites, responded to this review
13 March 2013

Dear Ksperring: Thank you for so much for mentioning us in your review. We enjoyed having you stay with us, as and we really appreciate your feedback. Your satisfaction is our #1 goal and we look forward to seeing you again. More

traverse city michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 November 2012

Needed a place to stay w/in short drive of Holland MI on a busy weekend at Hope College. Price was right and the room was OK. Could use updating but it was clean and fairly comfortable. Refrigerator in room was a nice bonus and while close to the freeway, the room was quiet. Close to shopping and other conveniences.

Was this review helpful? Yes 1
Mike P, Owner at Comfort Suites, responded to this review
13 March 2013

Dear TCroddy: Thank you for your review and comments from your last stay here. We appreciate your feedback and use these comments to help us improve our facility and guarantee your satisfaction. We are very excited about our Hotel as we are beginning the process of upgrading, remodeling and refreshing the property. We certainly look forward to seeing you again... More

Saugatuck, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 November 2012

What a welcomed experience to find a nice hotel that turned out to be less expensive than most. The rooms were nice, new and clean. They make it look easy including the free breakfast featuring real scrambled eggs.

Was this review helpful? Yes 1
Mike P, Owner at Comfort Suites, responded to this review
13 March 2013

Dear 598mm: Thank you for your thoughtful insights in your review of our Hotel. We are glad you found everything to your satisfaction. Our #1 goal is to make sure your experience here is as comfortable as your own home. We appreciate you as our guest and we look forward to seeing you again soon! More

Detroit, Michigan
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 13 October 2012

This Comfort Suites needs updating, and the staff seems to reflect the condition of the property. The eating area was clean, but the rest of the hotel was not. The staff was not welcoming, and appeared not to care. The price is reasonable, so I wouldn't expect luxury, but other properties in this range are better choices. Location is good,... More

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Mike P, Owner at Comfort Suites, responded to this review
13 March 2013

Dear MichBustrav: We are certainly concerned as to the nature of your unfavorable experience here during your last visit. It is our goal as Hoteliers that ALL our guests get the utmost in Customer Service. We take Guest Satisfaction very seriously and would like to discuss your last stay personally. Please contact us directly via email at : gm.mi169@choicehotels.com and... More

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Livonia, Michigan
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4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 August 2012

We booked this room only four days before a weekend trip to Saugatuck. Everything in Saugatuck or Holland was booked or crazy expensive, so we decided the extra drive was worth saving $300. We had four people sharing the room, and it worked out very well. Front desk staff was very helpful, let our friends check in to the room... More

Was this review helpful? Yes 1
Mike P, Owner at Comfort Suites, responded to this review
13 March 2013

Dear Mike and Meg: Thank you so much for your review of our Hotel. We are glad that you found our facility such a good value and that everything met or exceeded your expectations. We appreciate your choosing us and cannot wait until you come back for your next visit! More

Green Bay, Wisconsin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 June 2012

We stayed there over Memorial Day Weekend. Very clean. Excellent Staff, very courteous. The best breakfast ever.

Was this review helpful? Yes 2
Mike P, Owner at Comfort Suites, responded to this review
13 March 2013

Dear Tracyed059: Thank you for your wonderful review. We certainly appreciate your feedback and we look forward to seeing you again soon! More

Grand Blanc, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 14 March 2012

Rooms and hallways need an upgrade. Stairwell (inside) not heated, very chilly when leaving the pool as our stay was in the winter. Breakfast provided, but not that great and not replenished well.

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Armada, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 March 2011

We recently stayed here with my son's robotics team for 2 nights. The place was very clean and the staff very friendly. We had to leave by 7:00 on Saturday to get to our competition and the staff was nice enough to open the breakfast bar early to accomadate us. We will be returning next year. My only problem was... More

Was this review helpful? Yes 1
Westerville, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 February 2011

We were with a group of swimmers this week / weekend for conference champs. We spent three nights at this hotel and two out of the three mornings we did not have any hot water! We are not even talking a little warm water but COLD water for our showers!! Granted the hotel was crowded but come on, most there... More

Was this review helpful? Yes 1
MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 13 February 2011

We were not happy with our stay at all. The hotel was probably close to sold out if not sold out. Many rooms were occupied with swimmers competing at Conference Championships. Most do not take showers in the morning. So the fact that the hotel was full should be no reason for a hotel to run out of hot water.... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Grandville
Comfort Suites Grandville
Grandville Comfort Suites
Address: 4520 Kenowa Ave SW, Grandville, MI 49418
Region: United States > Michigan > Ottawa County > Grandville
Amenities:
Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Grandville
Price range (per night): RM309 - 466
Hotel Class:2 star (2*)
Reservation Options:
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