We stayed here for the weekend while away for our daughters basketball tournament along with a ton of others from our team and other teams. They were very helpful and accomodating for our large group. Breakfast was good and the pool was great for the kids. My only complaint here would be that there was a number of Asian men... More

While the breakfast was only fair, the customer service was excellent. Someone had deleted the network drivers from the business center's computer, so I couldn't check in online to my flight. I asked the desk clerk and she not only checked me in on the front desk's computer, she printed my boarding passes as well for no charge. Our room... More

The Comfort Inns and Suites Jackson MI was “ok” for two nights in April. The check in was uneventful but every other contact I had with the front desk after that was unhappy. The gal was unwilling to help us in some of the most basic things. In the morning she took care of the breakfast area and some other... More

Had 2 queen beds in room but still had lots of room. Room had a microwave and fridge. Everything was clean. Room was hot as heater set at 68 but was making room feel like 78 or more. Cooled room down and set thermostat at 60 for night. Still on the warm side. Reported issue at front desk when checking... More

Good and clean rooms, courteous staff. Pool room is very dry and clean, not like your motel in Kansas City, Kansas, which we just visited. More

Stayed for one night in March 2011. Room was clean, but they still use a sort of bedspread (not at duvet). TV was old and not only low def but blurry. Fridge and microwave in regular king room. Despite 5 lamps the room seemed dark. Fan like noise in bathroom never turned off. Toilet had "sanitized for your protection banner"... More

My two teenage daughters and I stayed one night at this location along with a friend and her teenage son. The hotel was clean, the staff was friendly and helpful. We had a couple of requests that were handled immediately. Breakfast was typical. This place is great for a short stay. More

There are advantages and disadvantages to traveling without reservations, and I won't go into them here, but obviously the major disadvantage is that you take what you can get. Usually in smaller towns that's not a problem, but there was road work in Jackson and the workers were filling up the motels. We prefer one bed, small room, as cheap... More

We travel to Jackson 4-6 times per year. We decided to try a new hotel, and chose this one. Fair price, clean room. We were able to hear some noise from a party somewhere else in the hotel. Decent breakfast. We will sty here again. Small problem with the wifi, may have been related to a bad storm. More