Thank you for posting this review. We are so pleased that you enjoyed your stay. I will make sure to share your comments with Craig; I know that he will be pleased to hear that you appreciate his hospitality. We are very happy that you enjoyed your room as well. Feedback from our guests is greatly appreciated as we continually... More

Thank you for taking the time to fill out this review. I am extremely sorry and embarrassed for the way that you were treated during you stay at my inn. Please know that this is not normal procedure and I will take the necessary steps to make sure that this does not happen again. If you would be so kind... More

Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed your stay and the service that Nathan was able to provide for you. We are happy that you enjoyed the quality and value of our product. I will make sure to share your comments with Nathan and the rest of our team.... More

Thank you for taking the time to post your review. I would like to apologize for the experience that you had at our inn. We appreciate your feedback and I will make sure to share your review with my staff. Our rooms are non-smoking and we take all measures available to prevent guests from smoking in our rooms and we... More

Thank you for taking the time to post a review. I apologize for your experience at our inn, it is our top priority to make our guests feel comfortable. Our rooms are non-smoking and we let our guests know of this at check in and we take all measures available to prevent guests from smoking in our rooms. We try... More

Thank you for taking the time to fill out a survey. I apologize that we did not meet your expectations during your stay. I have spoken with my team and we do use the feedback from our guests to understand how to not meet their expectations but how can we exceed their expectations. We never want to rest on the... More

Thank you for taking the time to post a review. I would like to thank you for being a loyal Red Roof Inn guest. I apologize to you for having a room that smelled of smoke, I have reviewed procedures with both housekeeping and maintenance to insure that we are providing the freshest rooms possible. I would also like to... More

Thank you for taking the time out of your busy schedule to post such a thorough review of our property. We are so pleased that you found our staff to be friendly and helpful. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously... More

Thank you for taking the time to post a review. We are so pleased that you felt comfortable during your stay with us. I will make sure to share your comments with our team. Feedback from our guests is always welcome and appreciated as we strive to improve our quality and service each day. It was truly a pleasure having... More