Staying at the Red Roof Inn @ the Western MI location was very nice. A low cost usually means low quality, but not the case here. From check in where Craig was very helpful and friendly with info that we needed for the area to Steve who was very prompt and courteous to help with a repair that needed to... More

The rooms are always clean, and the lighting on the desk is very good, which is not always the case in hotels. Sharon (at the front desk) is very pleasant and helpful year after year, as are all the folks on the desk. They provide written directions if you need a drugstore or other kind of store nearby. The cleaning... More

This property continues to be superbly run, with a most helpful and friendly staff, a comfortable and up-to-date furnished facility, and at a very good price. Well located in the Kalamazoo area for highway accessibility. Decent food delivery options and good restaurants near by. All-around, a great value!

I have stayed at Kazoo West's location numerous times while visiting my son who goes to WMU. It is conveniently located near everything I need to access and the staff is always friendly and helpful. Craig is always cheerful and if a problem arises, he makes sure it is properly taken care of.

The girl that checked me in Friday and Craig who checked me out on Saturday were very friendly and helpful. I was pleasantly surprised by the cleanliness of the hotel and the room, and the convenience items in the room (frig, safe, microwave) were more than I expected. The bed was large and comfortable, and I was very close to... More

i stay at red roof almost every week and Craig always takes care of me if there is any problem he fixes it right away, never woried about my stay when he is there. I love the rooms there for the price you cant beat it.

Had a positive experience as usual with front desk clerk Craig. He did a great job. Was kind, understanding and courteous. Had a mix up on certain dates we had made over the phone and Craig was extrememly helpful. He explained how this may have happened, he corrected the situation and apologized for any inconvenience this may have caused. We... More

I check in at this Red Roof Inn every week and I couldn't be more please with the service from Sharon.. My stay here is always pleasant. Sharon makes sure I get a nice quality room on the "first" floor every time I stay here.. If I have any problems with the room Sharon makes sure the problem(s) are fixed... More

Craig is an excellent host. My wife and I stay there sevearal times a year. he remembers us and is always friendly and accommodating. The rooms which were updated a couple of years ago are comfortable and clean. The location is convenient and easy to find.