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All 23 Lansing hotels »

University Quality Inn

2.5 of 5
3121 East Grand River, Lansing, MI 48912
Hotel amenities
University Quality Inn
Ranked #5 of 23 hotels in Lansing
4.0 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveller rating
    36
    26
    8
    5
    7
Date Rating
Fennville, MI
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

I must say I didn't have a chance to check reviews of this hotel before our 1 night stay. We were very pleasantly surprised to find that our room was spotless, the carpet was like new as were the bed linens and the room had a fresh, clean smell. We had our free drink at the awesome bar in the... More

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australia
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

well, as one of my friends likes to say, it's always nice to be pleasantly surprised. and not only did this hotel continue to pleasantly surprise me day after day but made me feel ashamed to have pooh poohed it for having a chain motel name. this place wins on all fronts. courteous, prompt, friendly and attentive staff? check. cavernous... More

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Milford, Pennsylvania
1 review
4 of 5 stars Reviewed 23 May 2012 NEW

We highly recommend this hotel. Had a wonderful stay, Thanks to the friendly and courteous staff. Nice clean rooms, great swimming pool, and a free cocktail each evening. More

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Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
24 May 2012

Thank you for your review! We're happy to hear that you enjoyed your stay at Quality Inn! Please keep us in mind for any other trips to the area. More

Holland,Mich.
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 May 2012

Ok, the hotel front desk was very nice and checked us in very fast. They even give their guests a complimentry drink from the poolside bar. Which came in handy and was very relaxing. Pool area is in the center of hotel along with fitness area and game area. Hotel is very clean and organized. The only draw back was... More

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Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
21 May 2012

Thanks for your review! We apprecaite your feedback. Please keep us in mind for future trips to Lansing! More

Lansing
1 review
5 of 5 stars Reviewed 16 April 2012

I'm not royalty or president of anything but when you walk in the door of this hotel the staff is there to make sure you have THE BEST time. They are friendly,and ready to to what ever it takes to make your stay THE BEST.The staff at the front desk are devoted to great service. The maintenance staff is always... More

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Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
18 April 2012

Thanks so much for your review! We love hearing feedback like this. I'll be sure to share your review with our entire staff. We look forward to seeing you on your next trip to the area! More

Saint Ignace, Michigan
2 reviews
4 of 5 stars Reviewed 5 April 2012

We stayed at your hotel with around 20 high school girls, 4 managers, 3 coaches kids and 4 rooms of chaperones. You not only offered plenty of space to review game films, eat breakfast, lunch and dinner, swim, hot tub...but you also put up with us! Your front desk crew showed a lot of patience, professionalism and poise in dealing... More

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Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
9 April 2012

Thanks for your review! We're glad to hear you enjoyed your stay. We remember your team! You were a delight tmo have here and we look forward to having you back during your next trip to Lansing! :-) More

Lansing, Michigan
1 review
5 of 5 stars Reviewed 22 March 2012

I stayed here with my boyfriend in March and the experience was fantastic! The staff was exceptional, the accommodations were perfect, and the amenities were of top quality. We had a King Jacuzzi room, which also included a sofa, a flat-screen TV, full bathroom and bathtub, and desk. Upon arrival the staff was informative and friendly, the room was VERY... More

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Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
23 March 2012

Thank you so much for your feedback! I'm glad to hear you enjoyed our hotel! I'll be sure to share your review with the rest of the staff! They'll be happy to know that they exceeded your expectations! More

Muskegon
1 review
1 of 5 stars Reviewed 19 March 2012

Temperatures in the low 80s and have been in the 70s for sewveral days. They "haven't turn on the central air conditioning yet. We we're expecting this weather." Seems no one here watches TV because it has been in the 70s for days and predicting 80s for over a week. Asa a very frequent traveler - over 70 nights a... More

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Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
21 March 2012

Thank you for your feedback. I apologize you did not enjoy your stay at our hotel. We actually have contractors here installing a new A/C system and we haven't switched over which is why the air wasn't on. We were never expecting it to be this hot when we scheduled the installation last January! I'd love to have you stay... More

Berkley, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 March 2012

I have stayed here every month for almost 2 years for work and it is beyond my expectations every time. There are not many hotels that you can find a free hot breakfast, 2 free drinks (alcoholic or non) a night, as well as wireless internet and really anything else you need. If something is wrong, they fix it, if... More

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See 3 more reviews by lmr2384 for Lansing
Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
16 March 2012

Thank you so much for your review! We're happy to hear that we exceed your expectations. We look forward to seeing you on your next trip to Lansing! :-) More

Michigan
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 28 February 2012

We stayed for one night for a family reunion. Overall, the hotel is one of the nicest in the area. The pool area is gated off, which we have young ones along and that is always nice, to keep them out of the pool area, but they can run around our tables set up. They have a really good slide... More

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See 3 more reviews by beachboysbabe for Lansing
Jason Fawaz, Director of Sales at University Quality Inn, responded to this review
29 February 2012

Thanks for your review and for the compliments about our facilities and our guest rooms! I apologize for the misunderstanding in the courtyard and it will be addressed with our staff. We hope you'll stay with us again during your next trip to Lansing! More

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Additional Information about University Quality Inn

  • Quality Inn University
  • Quality Inn Lansing
  • Lansing Quality Inn
Address: 3121 East Grand River, Lansing, MI 48912
Price range (per night):* RM339 - 535

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University Quality Inn
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