I've been searching hotels in the ludington to stay at this weekend (memorial day weekend) not only for the holiday but also because my boyfriend works out of state and only gets to come home once or twice a month so when he does come home we try to make it special. The number one thing I liked immediately was...
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Dear Christine, Thank you for your great review. It is wonderful to know that you are choosing us from the other nice reviews we have received. I am sure you will not be dissappointed as all our staff here nat the Best Western Splash Park Inn do their best to provide you with excellent customer service as well as a...
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Stayed for the night with my husband and our sons. I was greeted very warmly by Tara upon check-in who was more than helpful. The room was clean, the beds were comfy. The kids had a blast in the pool and we enjoyed the quiet time and the hot tub. Breakfast was great and check-out was fast and easy. We'll...
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Dear Melissa M., Thank you for your kind review. We are so glad you enjoyed your stay at the Best Western Splash Park Inn of Ludington. All of our staff here do pride themselves on providing excellent customer service. We have been making many improvements to the hotel this year with new 42 " flat screen t.v.'s being next. We...
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The staff was very helpful and friendly. My kids really enjoyed the water slide. Can't wait to go again!!!
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Dear Michelle O, Thank you for your kind review. We are so glad you enjoyed your stay at the Best Western Splash Park Inn of Ludington.We do strive to provide excellent customer service and look forward to you and your family visiting us again.
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The staff was very friendly and professional! Bed and pillows were very comfortable. Coffee was good. Hallway needs new carpeting. Would like to have cleaning/disinfectant spray in work-out room. Breakfast was good, but the scrambled eggs were grainy and tasteless, and would like bacon.
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Dear Patricia G,
I'm glad to hear that our staff was friendly and professional. At the Best Western Splash Park Inn in Ludington, Mi we hold our staff to a high standard of professionalism, and we make sure that they always put our guests first. I'm sorry to hear that you didn't enjoy our continental breakfast. However, your review definitely...
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Nice hotel but there was a birthday party going on and little kids running everywhere with out their parents watchign them. I had an older child run into my 2 1/2 year old little boy and knocked him down while he was brining his breakfast to the table. Parents need to be with kids at all time at this hotel...
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Dear Jessica D,
I'm very sorry to hear that your stay at the Best Western Splash Park Inn in Ludington wasn't what you had expected. We are a very popular hotel for families, and birthday parties. We hope to see you in the future, so that we can provide you with an excellent stay. This summer we will be upgrading...
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Great stay for business. Hi doped Internet unsurpassed.
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Dear Vmn76,
I'm glad that you enjoyed your stay. At the Best Western Splash Inn in Ludington, Mi, we are always happy to have business clients. I'm happy to hear that you enjoyed our wireless internet, as we just updated to a faster, more reliable, service provider. This summer we will be upgrading all of the TV's in the rooms...
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Excellent service,pool area was very clean,delicious breakfast, very clean rooms. Definitely would recommend Best Western to everyone.
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Dear Jerry D,
I'm glad to hear that you had such a great stay! At the Best Western in Ludington, Mi we pride ourselves on our cleanliness, and our friendly staff. I'm also glad you enjoyed our continental breakfast, that's a big selling feature for us, as well as our 100 ft. water slide. In the future, we are going...
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I thought 130 for a suite was a good deal... But I quickly learned why. Our suite. Was on the third floor and there are no elevators. We have three toddlers who we had to take up and down two flights of worn out looking dark stairsways. The door wall to the balcony that overlooked the pool didn't lock... Very...
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Dear Woozers,
Thank you for your review of our Best Western. I'm very sorry your stay at our hotel was not satisfactory. We do strive to have our rooms immaculate and safe. We were unable to move you to another suite as they were all full. Please accept our apology. We hope you and your family will give us another...
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We've worked with the Best Western for all of our lodging and accommodation for musicians traveling into the area who play at The Mitten Bar. Josh and the crew at the Best Western have gotten nothing but rave reviews from all the musicians. It's great to have a hotel that goes out of their way to work with other businesses...
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Dear Brian J,
Thank you for such a nice review. We very much enjoy working with members in our community and am happy the musicians you referred to us had a wonderful stay. We continue to strive for excellent customer service and great accomodations. We look forward to your next stay.
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Stayed here for a week on business and it was fantastic! Great staff, extremely helpful and friendly. Very quiet and a very convenient location. Incredible breakfast selection! They have a massage chair in the lobby!!!!!
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Dear Erin C, Thank you for your kind review. I am so glad you enjoyed your stay at the Best Western of Ludington. The massage chair is new and has been very popular as will the 42 inch flat screen tv's every room will soon have. We do strive to provide excellent customer service and look forward to your next...
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90 Reviews
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89 Reviews
