I've stayed at a lot of places, but this one is by far the worst. This hotel has no idea what customer service is. I will give you the condensed version: We booked online far ahead of time and got an excellent rate for this hotel. It had a water park and we were happy to have a place for... More

We stayed at the Econo Lodge for one night on the way home from the UP. We got a cheap deal on a room but we were in a really old building behind the cabins. The hotel room was horrible and the bathroom was dirty. I will not be staying here again.

Nice hotel if breakfast not important Overall, this is a good hotel. It is clean, comfortable, and conveniently located. We did not notice any stains on the sheets or mold in the bathroom. The new wood walls were a nice touch. The attached water park also nice. It was clean, warm enough, and not too crowded. It is not anywhere... More

We stay here every October during the Fall Bridge Run. This year was our third year staying at this facility. The rooms are very clean and the location is convenient for walking to restaurants or to you lots of shopping.

Checked into cabin at 10:30 PM. The heater in the room was not working. Outside temp was 31. Called front desk and they sent someone who fiddled with the controls and said it would take about 20 minutes to warm up. Half an hour later it was still not blowing warm air. Was finally moved to another cabin. The heater... More

We were there in July, 2012. The photos of the cabins found in the AAA book really looked nice, so we made our reservations through the Mackinaw City website online. We stayed 3 nights in a very small, one room cabin that was hidden behind the "nice" looking ones in the photo. It looked horrible from the outside, and on... More

We made an on line reservation which was confirmed in writing and specific to a chalet with a Queen bed. When we arrived the staff stated the website showed just a Queen bed (even though we had the printed confirmation to the contrary and they had called that morning to confirm the reservation). It was the beginning of the holiday... More

when we got there, we were early so it was understandable the room wasnt ready, but when we came back, they gave us a room key and when going to our room, the room still had the cleaners cart in it. We had to wait in the hall for 45 minutes before the room was ready. When entering the room,... More

One room, 2 queen beds, separate bathroom. Room needs updating and more lighting. Didn't spend a lot of time in room, so the price paid was ok. Breakfast is located in hotel next door - waiting line is horrible and is only from 6:00am to 8:30am. Waterpark is also located in hotel next door.