Not sure why some other recent reviews had a negative experience. We stayed for a night - reservations were made for us, so we didn't have a choice. That made us a bit leary, but we had a very comrtable stay. The room was decent size, clean and comfortable, and in our room, the heat was fine! The pool was... More

I was not sure what to expect when I stayed at this hotel as this is not a chain that I am that familiar with. Overall, I was very pleased with this property. We stayed here for my daughters gymnastics meet and I was impressed with the service and the room. We have a two room suite, the first room... More

First night the heat didn't work so I waiting a half an hour to get my room switched and I had to go down to the front desk to get the new key. Second night same thing, no heat. This time I waited for an hour in a jacket & boots until they switched my room. Then I got a... More

Stayed three nights in October 2011 while visiting friends in the area. We reserved one of the suites thinking it would be suitable for our family of five - it was not. Unfortunately, the online description was not entirely accurate in that regard, otherwise we would have chosen a different hotel. The breakfast was slightly below average, but luckily it... More

We thoroughly enjoyed our stay here. Clean rooms, breakfast included, pool & jacuzzi. Well worth paying extra for a lake view, we were on the ground floor & also got a table & chairs to sit outside your room. Friendly staff - recommended one of the best restaurants in town, Bergs', for which we were grateful! More

I had low expectations, but was pleasantly surprised with the view and walk out access to the beach at this property. Nice staff, free breakfast, free parking, and clean room all made this a good value property. It's definitely worth the additional charge to get a room on the water side and enjoy the view. This hotel is adjacent to... More

Went here because of the reviews on trip advisor. The room is NOT comfortable..only 2 hard chairs to sit on. The bathroom floor was wet when we checked in and later the toilet overflowed and I had to stop the flow by putting the flapper in place. Water all over. They gave me some towels to put down and that... More

TripAdvisor didn't steer us wrong -- this hotel was great. Balcony view right on Lake Michigan, impeccably clean (even the balcony and outdoor chairs), large and quiet room, refrigerator/microwave, great service, nice relaxing lobby, and amazing price especially with AAA discount. More

This is the third time we've stayed at this hotel, and we've never been disappointed. The staff is friendly and professional. The accomodations are comfortable, the complimentary hot breakfast is tasty and filling. The pool and hot tub area is kept clean. The location is convenient to everything, including a Perkins Restaurant right next door. Best of all - the... More