Nasty conditions on my first stay prompted me to contact hotel. (pictures attaced) I received a voucher for a free stay and then when i used the voucher, they actually charged me. When i called to get my money refunded, a week and a half later I actually received a call back and was told by the General Manager that... More

It's been about seven years since I stayed at this hotel last, and it was middle of the road then. I almost didn't stay here because the more recent reviews hit it pretty hard, but it was a three minute drive to job site, so staying here made sense. They're remodeling the place right now, so at least some money... More

I travel the country every week for a living & have seen it all in the hotel industry. I'm not a complainer. I could sleep in my car & be fine, so my opinion is normally indifferent. But, this Comfort Inn was rather sub-par. The staff was quite friendly, helpful & very accommodating. Customer service is what counts with me... More

Take it from me, DO NOT STAY HERE! The property manager is never at the site. The staff shouldn't be trusted, hot tub is the temp of the pool and I couldn't even imagine to describe the temp of the pool. On top of it the rates they charge for a room during the summer is through the roof. We... More

The room was nice, beds comfy, nice TV. But if you planned to use the pool and hot tub, I would look elsewhere. We picked this hotel because it had a pool and hot tub as we like to break up the day by using those facilities. It was 6 pm. and when we went down to the indoor pool,... More

The Comfort Inn in Muskegon, MI, is better than most basic hotels. The hot breakfast includes omelettes and sausage, waffles and the other usual buffet. There is a outdoor pool in a garden setting. Our king room also had a sofa sleeper, refrigerator and microwave. The staff was very nice and accommodating. Be sure and try Dockers restaurant when you... More

Convenient location, nice breakfast, helpful desk employees. Smelly room but seemed clean. Housekeeping left a lot to be desired. We would probably stay there again. More

We had prepaid reservations for 2 rooms last weekend. We arrived very late. I am not that fussy, but one look and we were NOT staying. The manager was very nice, but I think something died in one of our rooms and the other room was a meeting room and the bed was a murphy bed. The whole place is... More

Mold growing on the tub, poor air, dirty tired rooms, housekeeping lazy (could not stock the room properly in 4 days, no toilet paper, cup, soap, never cleaned the tub.) staff full of excuses and promises but poor on results. Every request needed several calls to for action and then they seldom did it right. Desk gave a key to... More