I stayed here on a shopping weekend. I used some SPG points and booked 3 nights here. The lobby is nice and clean. It was probably renovated, but it is kept clean and welcoming. The front desk staff was courteous and efficient. I arrived at around 8:30pm and there were some other families ahead of me, but they worked through... More

A business function brought me to Novi, Mi for one night. I usually expect dismal service and lousy food at any hotel these days, But this property vastly exceed my expectations. My front desk needs were cheerfully and professionally met by Travis and Renato, both of whom set the tone for a delightful stay. The room was clean, neat and... More

My wife and I stayed here between 26 Apr - 3 May 2012. during this period two conventions were held at this hotel. Open alcohol drinking and partying was done in view of the staff in the lobby and outside the main lobby doors also in the elevator during the day and throughout the night. Empty liquor bottles were spewed... More

I stay here when I have business at the Twelve Oaks Mall. The rooms are clean and quiet and staff is friendly... but my favorite part of this staying at this Sheraton is the dirty martini's made by Scully (bartender). The best I have ever had- and I've had my share! More

I rented this hotel for the weekend, hoping it would live up to its name and stars but I was sorely disappointed. After years of using price line and hotwire and other serch sites, I have realized you get what you pay for, their is no bargain here. All you get is a bed in a good hotel!! Internet is... More

I traveled to Novi, Michigan to attend Furry Connection North. I had booked a hotel room with three friends and was planning on selling artwork at the convention. We stayed from Friday through Monday. The room was clean and comfortable, with excellent housekeeping service all weekend long. The front desk staff were friendly, courteous, and very accommodating for check-in and... More

I booked this hotel through Priceline for $49, which made it a good value. At that price, I didn't get breakfast, but there was a Frisch's and McD's right across the street, so it was easy to get a cheaper breakfast outside. The room was pretty much standard issue Sheraton, but the thing that drove me crazy was the snoring... More

The rooms have paper-thin walls and you can hear EVERYTHING. Bathrooms very dirty. Front desk managers were unhelpful. People partying at 4 a.m. on a Monday night and security had to talk to them twice to no avail. Manager "Randi" Hamilton extremely unhelpful. I wouldn't stay at another sheraton especially this one EVER again. More

We arrived and went to check in at the front desk. The reservation was ready "but" the Club floor that I reserved was not available (strange that I had booked the Club floor the week before). Well since this was my first visit to the Sheraton we are not off to a great start. The desk was courteous and I... More