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Comfort Inn Metro Airport

2.0 of 5
31800 Wick Road, Romulus, MI 48174
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Park and Fly Package
Comfort Inn Metro Airport
Ranked #21 of 25 hotels in Romulus
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145 reviews from our community

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Date Rating
MI
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

I always use the Comfort Inn when I travel from Detroit Metro Airport. I stay the night before because it easier for me to wake up from there and their transportation service ensures that I make it to the airport on time for all my business trips. It only takes approx 3 minutes to make it to the airport. The... More

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Doval B, General Manager at Comfort Inn Metro Airport, responded to this review
17 May 2013

On behalf of the Comfort Inn Metro Airport and it's staff, we thank you for taking the time to review our hotel. Your feedback is very important to us and we love to hear that you repeatedly stay at our hotel. We strive to provide nothing but five star service to all of our guests, ensuring they have the best... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

I checked in really late after midnite and the front desk clerk was extremely nice and helped me to obtain my boarding pass from her computer instead of going to the business center. I was so happy that she expedited by check in process and I got to the room. Little did I know I was going to be a... More

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Jackson, Michigan
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 of 5 stars Reviewed 7 May 2013

We stay here every time we are in the area because it is such a nice place. What we like best is the Jacuzzi rooms. They are a good size for 2 "mature" size adults. A little high to step into, so find a step to use maybe. King size bed which most Jacuzzi rooms only have a queen. Room... More

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Doval B, General Manager at Comfort Inn Metro Airport, responded to this review
17 May 2013

On behalf of the Comfort Inn Metro Airport and it's staff, thank you for taking the time to write this review of our hotel. We value your greatly value your feedback. And not only is the lobby area under renovation (and nearly completion quickly) the whole hotel is under renovation. We are going from wing to wing of the hotel... More

Marshall, MI
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 7 May 2013

When traveling out of Michigan , by air, the best place to leave and return to is Detroit Metro Airport. A wide variety of hotels and motels are located all around the airport and have 'park & fly' plans and shuttle service to and from all terminals. When you have an early flight, and with the TSA rules and requirements... More

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Saginaw, Michigan
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 24 April 2013

The nice staff and attempt to provide a clean room kept this from being a terrible rating. The rooms are horrible and stained (gross). On the way to the room there was horseflies in the hallway (even more gross). The bed was uncomfortable and caved in the middle. I couldn't sleep all night because I was hanging on for dear... More

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Doval B, General Manager at Comfort Inn Metro Airport, responded to this review
25 April 2013

On behalf of the Comfort Inn Metro Airport, thank you for taking the time to write this review, your feedback is very important to us. As you said in the review, the hotel was in need of an update. Under our new ownership, we are undergoing a mutli-million dollar renovation. Everything in the hotel, from the floors to the ceiling,... More

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Ann Arbor, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 20 April 2013

We have used this hotel before for Park and Fly and this was the best experience yet. We parked our own car and were quickly picked up by the yellow bus shuttle to the airport. On the way back, we only had to wait a few minutes for the shuttle back to the parking lot. This was seamless. Before you... More

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Waterville, Ohio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2013

My family and I planned a trip to the Bahamas and wanted to stay at hotel near the airport because our flight was leaving at 6:00AM. I used my points through Choice Hotels for the room. When we arrived the hotel was under major construction (multi million dollar) but that did not deter the staff from going out of their... More

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Doval B, General Manager at Comfort Inn Metro Airport, responded to this review
24 April 2013

On behalf of the Comfort Inn Metro Airport and it's staff, we thank you for taking the time to write this review of our hotel. We always try to go above and beyond for our guests... especially now, in the chaos of our renovations. We look forward to seeing you again after the renovations are completed upon your next stay... More

Taipei, Taiwan
1 review
3 of 5 stars Reviewed 14 April 2013

Stayed in this same hotel one year ago for the same reason (courtesy of a Delta cancellation). This hotel has definitely been 'lived in' and shows wear and tear but it's good enough for a night or two. Unfortunately, since there was some management change the restaurant did not have a liquor license and a tired traveler couldn't even get... More

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review
24 April 2013

On behalf of the Comfort Inn Metro Airport and it's staff, thank you for taking the time to write this review. As you stated in your review, the hotel has a "lived- in" quality to it, which is on it's way to change with our multi-million dollar renovation in progress. Along with our change in ownership, (and the loss of... More

Bay City, Michigan
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 8 April 2013

Have stayed here for years using park and fly. Have seen some deterioration over the years, but this year took the cake. Arrived on a Friday around 5, plane leaves at 8:00. Asked if bar and kitchen were open (as it seemed empty), was told yes. Parked car and went to join my wife at the bar. No liquor license.... More

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review
15 April 2013

On behalf of the Comfort Inn Metro Airport staff, thank you for taking the time to write this review. I would like to first start by saying I deeply apologize for the inconveniences you experienced during your stay here. As you were informed upon staying with us, we do not have a liquor license. When a business is acquired, the... More

London, Canada
1 review
4 of 5 stars Reviewed 3 April 2013

I arrived late from all day travel with no real time for food at the 2 airports that we had gone through. The young lady , I believe was her name was Mercy, tried to help me all she could despite my moaning because my Mastercard had been blocked by my bank because of susoicion of fraudulent use of my... More

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review
4 April 2013

On behalf of the Comfort Inn Metro Airport staff, thank you for taking the time to write this review. We value your time & opinion, and are very happy to hear that your staff was above expectations. Here at the Comfort Inn, we strive to treat each guest with nothing less than 5 star service. Again, thank you and we... More

 
 
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4 of 5 stars 86 Reviews
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Additional Information about Comfort Inn Metro Airport

Also Known As:
Comfort Inn Metro Airport Hotel
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn
Address: 31800 Wick Road, Romulus, MI 48174
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #21 of 25 hotels in Romulus
Price range (per night): RM166 - 290
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Comfort Inn Metro Airport, a Romulus hotel one mile from Detroit Metropolitan Wayne County AirportThe Comfort Inn® Metro Airport is conveniently located off Interstate 94, just minutes from the Detroit Metropolitan Wayne County Airport (commonly known as Detroit Metro Airport). Popular points of interest include the historic Greenfield Village and Henry Ford Museum, the Charles H. Wright Museum of African American History, the University of Michigan-Dearborn, historic Greektown, Rock Financial Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park baseball field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino and the Detroit Institute of Arts. Guests can wind down in the atrium lounge and dine at the on-site Marcoz Bar and Grill. Guests will enjoy:•Free breakfast with hot waffles•Free wireless high-speed Internet access in all rooms•Free 24-hour airport shuttle•Free USA Today newspaper•Free local calls. Other full-service amenities include a fitness center, valet cleaning service and on-site guest laundry facilities.Business travelers will appreciate the computer in the lobby and access to fax and copy services. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. The hotel's business class rooms feature microwaves, refrigerators and data port speakerphones. All guest rooms come equipped with free HBO, coffee makers, hair dryers, irons and ironing boards. In addition, some rooms feature whirlpool bathtubs. ... more   less 
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