Overall this is a great place. I have never written a review, but feel compelled this time, because I think it will help other people make a decision on where to stay. I was confused looking at reviews why there were such huge ranges in ratings. I think it is due to people's expectations. If you read the reviews, called... More

We stayed in a 2 bedroom. It was just a little more than the local chain hotel, but much nicer. We had a granite kitchen, 2 bedrooms, and a small living area. Great room for the price. We will be back next year.

It was easy! No hassle, quiet, and great price! Went right to our room, punched in our code, and we were set for the weekend. Lots of deer. Had a great time. We will come back this winter and enjoy the hot tub. Already booked for next summer!

My cousin and I rented a very nice 1 bedroom suite at the Secret of Saugatuck. We stayed in mid september when all the crowds are gone. No lines to wait in, the hotel was quiet and we had a great time. The owners are pet friendly and allowed us to bring our dogs. The suite was well equiped, clean... More

This place is nothing like the pictures on the web. It's dirty, and the rooms are dark and gloomy. There is no one on the premises in the way of management. We stayed there appx 2 minutes. Plus they kept my one nights deposit, which may be legal but certainly not ethical. I know of another couple who also took... More

As I type this I'm sitting on the pull out sofa in the two bedroom suite and I would have to say that this place is just ok ! The toilet seat in our suite is broke so when you seat you do take a ride ! The floor could use a good scrub lots of hair that's not ours... More

I stayed in the 3-bedroom suite with my husband, two daughters and two of my daughters' friends. We love Saugatuck and really had high hopes for this place. The kitchen and sitting room were nicely decorated. The kitchen was well stocked with plates, silverwear, cups, pots/pans, and cooking utensils. And the pool was very nice. But I am very surprised... More

First thing I would like to say is this place is clean! I have actually watched the cleaning lady (I believe her name is Heather) this lady needs a raise because does she move. We actually got to our room early and she was in the room on her hands and knees scrubbing the floors in the bathroom, you don't... More

The room we stayed in had a pull out couch that needed to be replaced. It sank down in the middle anytime someone sat on the couch. Overall the location was good and the pool was nice. A bit pricey for what we received.