I travel a lot throughout Michigan and this Best Western has the friendliest and most helpful staff that I have encountered. The rooms are clean and the breakfast is actually very good. As a business traveler this hotel exceeds my requirements. My crew and I stay here every time we are doing work in this area. I would highly recommend... More

Stayed here back in April 2013 for a 1 night stay. The check in process was a breeze and I appreciated the free welcome gift of snacks & water. The room was nice and clean with lots of space. I didn't use the microwave but the fridge was nice to have for keeping drinks cold. The hotel didn't have pay... More

We stayed here while in town for the Holland Tulip Time festival. Great location - we were pleasantly surprised to see it was in a quiet area surrounded by tall pine trees. Our room was on the back of the building so we were able to leave our window open and enjoy nature instead of a parking lot. We found... More

We had a nice stay at the Best Western in Saugatuck on a Saturday night. The free continental breakfast did not include hot eggs. It had a free paper even though it was Sunday. The staff was very nice. A nice option was that the hotel did provide a shuttle service to downtown Saugatuck for $1 per person.

This is a family run hotel which has a friendly feel. The rooms are clean but very outdated. The continental breakfast is below sub par. Makes you fear to eat from it. The televisions are old. But they did update the bed comforters which was about the only way the room was tolerable.

We spent a weekend at the Hotel. This worked out well since it is very close to saugatuck downtown antic shopping and dunes ride. the price was good . kids enjoyed pool. staff was very friendly at the hotel.good breakfst

What a welcomed experience to find a nice hotel that turned out to be less expensive than most. The rooms were nice, new and clean. They make it look easy including the free breakfast.Very Close to Saugtack Downtown and lakeShore

We have stayed here many times over the years, mostly in deep winter and early spring. Peter & family work hard to keep the place nice, functional and clean. The free breakfast is average but complete with decent coffee and tea. Wifi coverage is pretty good and we hookup ok clear down in room 231. Rooms are usually cold on... More