We arrived at this hotel late at night and was extremly tired from a long day of travels. When we stepped into the lobby the front desk clerk greeted us with a smile and offered to retrieve us a snack from the kitchen as everything was closed. The following day we had a great breakfast in the restaurant and it... More

My wife and I have stayed at the Ramada Plaza several times and have never been disappointed. Yes, the building itself is old, however, the rooms have always been very clean and comfortable and the staff has been very friendly. We always stay on the top floor facing the Soo Locks, and the view of Sault Ste. Marie, Ontario and... More

I loved this hotel! I asked to be on the top floor and got the perfect room- top floor - corner room - wonderful view of the locks and the International Bridge. The room was spacious, clean, and cozy. I will absolutely stay here again! More

Stayed four days and three nights, this was the third time we stayed in this hotel, this stay was a little shocking and the changes were obvious, the hotel is becoming very un-kept. The same paper wrappers and mess layed in the hall way the whole four days and no one bothered to vaccumn it up. The lobby bathrooms were... More

4th floor stay, wasn't bad, room had roof topangles windows with a view of the main dowtwon street. Room could have used a bit of an update. More

The room was like going into your great aunt Mildred’s house. Our room had an old couch repaired with a sewing kit, it had old carpet with cigarette burns around bed and other spots (long ones, like someone fell asleep with a half a cig in their hand), tile in bathroom all scratched up, counter chipped everywhere because of bottle... More

I have to tell you we almost didn't stay here because of some of the negative reviews. We were at the Soo during the Columbus Day holiday to celebrate our 40th wedding anniversary. We opted not to make reservations before coming up. After checking out a few of the other downtown location hotels we decided we would go out around... More

The Ramada property is neat, old property with a lot of potential. Unfortunately, while the potential is there, the property is old, outdated, and dirty. While my rooms (I stay here for business for the location) have had working air/heat, but colleagues have had broken air conditioners in the summer and heat in the fall. My rooms are ok, but... More

We stayed here this summer and were greatly disappointed. The rooms have not been redone since the 80s the restaurant is tired and wore out. It needs a major investment in remodeling. The owners have a folder in rooms talking about how they bought the hotel because the wanted to own an historical hotel and how this hotel with its... More