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Lake Bluff Inn

76648 11th Ave., South Haven, MI 49090
Hotel amenities
Lake Bluff Inn
Ranked #9 of 11 hotels in South Haven
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45 reviews from our community

    Trip type
Traveller rating
    5
    12
    3
    9
    16
Date Rating
Livonia, Michigan
1 review
1 of 5 stars Reviewed 30 April 2013

Staying at the Lake Bluff Inn was absolutely the worst hotel experience of my life. My room reeked strongly, and I asked for another room, but the owner said all rooms were occupied. Towels were threadbare, furniture was old and worn, shower had a rust stain -- absolutely nothing about this dump was remotely worth the price. Owner was extremely... More

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Flint, Michigan
1 review
2 of 5 stars Reviewed 3 April 2013

I spent 2 nights at this hotel. It was in March so considered "low season". I will start with the pros. It is a nice facility with beautiful views. It was slightly chilly so we really didn't spend too much time outside. They do include a continental breakfast. The rooms were standard size hotel rooms, we had two queen beds... More

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Lake Bluff Inn S, Manager at Lake Bluff Inn, responded to this review
16 April 2013

Thank you for taking the time to express your thoughts and concerns regarding your stay with us. I am sorry to hear about your resent stay with us at Lake Bluff Inn and Suites, I can not apologize enough for not providing you right customer services at the time of your stay. I would like it, if you could personally... More

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Chicago, Illinois
1 review
4 of 5 stars Reviewed 24 March 2013

I have stayed here as a child every summer with my family and am now going on my third year taking my own son here. This place is great for families. There is a large field, sand box, small swing set, a small pool, and a baby pool. There is also a game room with a pool table, ping pong... More

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Lake Bluff Inn S, Manager at Lake Bluff Inn, responded to this review
25 April 2013

Dear Andrea P. We are happy to read you have had exceptional stays here with us and we appreciate your wonderful feedback. We look forward to welcoming you back. Thank You, Lake Bluff Inn and Suites More

ann arbor
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 March 2013

I was told this suite was 299.00, a night this was going to be my 50 th birthday so I didn't mind spending what seemed like a lot at the time for something that sounded really special! What I got was entirely a different story... When I got there after a two and a half hour drive the girl at... More

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Lake Bluff Inn S, Manager at Lake Bluff Inn, responded to this review
16 April 2013

Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Unfortunately, i do believe you wrote a review on the wrong site. At that time, we were not full, we had plenty of rooms open. Also we do not have a room that cost $299 or more. The most expensive room we have... More

chicago
Top Contributor
62 reviews 62 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 25 February 2013

We booked a room last minute... the room we got was in a building towards the back... it smelled like cat pee. Also, there were carpenter ants running on the bed. The property had another room open. They did not apologize for the state of the room and did not offer to compensate us, but we took the other room... More

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See 3 more reviews by nikki s for South Haven
Lake Bluff Inn S, Front Office Manager at Lake Bluff Inn, responded to this review
25 April 2013

Dear Nikki S. Thank you for choosing our hotel for your stay in South Haven. We want to apologize for not upholding the level of hospitality that was expected. We understand that your experience was not in keeping with our standards for service and we have used your review to help evaluate and improve within each department. The incidences you... More

Lansing
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 February 2013

The location was so beautiful, right on the water (though no beach access), amazing sunsets, and the kids loved the pool and the play area. The game room with space with tables saved us on a rainy day, we ate in and played games. The continental breakfast was included, and there were plenty of grills and picnic tables to enjoy... More

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Lake Bluff Inn S, Manager at Lake Bluff Inn, responded to this review
16 April 2013

Thank you for taking the time to provide your feedback on the hotel. It is absolutely the feedback of our guests that continue to keep us moving forward and focused on improving on all fronts. There are definitely a handful of experiences you had that are disappointing to me and are unacceptable and I will personally address them. The consistency... More

Ann Arbor, MI
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 January 2013

I, however - am not, so I think this place is great! If you have children - it can't be beat (the pools, the playground, etc...)! The view is AWESOME! True, there is no beach access - but you can pay 3 times the price for a B&B with no beach access...and NO VIEW! People seem to love the Hampton... More

Was this review helpful? Yes 5
Lake Bluff Inn S, Manager at Lake Bluff Inn, responded to this review
25 April 2013

Hello!! Many thanks for the thoughtful review. We’re pleased to know you enjoyed your stay with us. I’m happy you enjoyed our complimentary breakfast. I’m especially pleased to know our team was able to make your stay an enjoyable one. Your warm recommendation is truly appreciated and we look forward to welcoming you back soon! Thank you Lake Bluff Inn... More

Downers Grove, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 28 October 2012

We made reservations well in advance for what we thought was a "suite". Apparently their idea of a suite is one small room with a fireplace and hot tub squeezed in. The bathroom was so small you could barely turn around in it. The water just reeked of some metal smell; so much so that I couldn't use it to... More

Was this review helpful? Yes 2
Lake Bluff Inn S, Manager at Lake Bluff Inn, responded to this review
16 April 2013

Thank you for taking the time to provide your feedback on the hotel. It is absolutely the feedback of our guests that continue to keep us moving forward and focused on improving on all fronts. There are definitely a handful of experiences you had that are disappointing to me and are unacceptable and I will personally address them. The consistency... More

Nebraska
Top Contributor
114 reviews 114 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 25 September 2012

BEWARE OF THE OWNERS AND UNWRITTEN RULES !! We booked this place for our sons wedding and here are things you need to know before you do the same. 1. The Owners run this place and live onsite. They tell you that you have to rent 20 rooms for the first night and 40 rooms for the second night. The... More

Was this review helpful? Yes 2
See 4 more reviews by smoothcj for South Haven
Crestwood, Kentucky
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 September 2012

The inn is on a bluff over looking lake Michigan. The view is beautiful. No beach access is a drawback, but they have a nice pool. Rooms are ok, nothing special. One of our rooms had an odd oder, but we just tried to ignore it. Prices seem a little pricey for what you get, but I guess you're paying... More

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See 3 more reviews by karen P for South Haven
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Additional Information about Lake Bluff Inn

Also Known As:
Lake Bluff Hotel South Haven
Lake Bluff Hotel
Address: 76648 11th Ave., South Haven, MI 49090
Region: United States > Michigan > Van Buren County > South Haven
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 11 hotels in South Haven
Price range (per night): RM299 - 812

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