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Hawthorn Suites by Wyndham Detroit Southfield

2.5 of 5
26700 Central Park Blvd, Southfield, MI 48076
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Hawthorn Suites by Wyndham Detroit Southfield
Ranked #20 of 22 hotels in Southfield
2.5 of 5 stars 66 Reviews
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66 reviews from our community

What travellers say about this hotel
  • Parking lot(4)
  • Full kitchen(4)
  • Front desk staff(3)
Traveller rating
    7
    12
    9
    9
    29
Only show reviews for Family (12) | Couples (10) | Business (22)
Date Rating
1 review
1 of 5 stars Reviewed 21 May 2012 NEW

Soooo... I'm staying here now and I'm very disappointed already. First off the rate was different from what was quoted online and due to vandalism at my home, I am kind of forced to stay here on my current budget. In my haste I only paid for one night and my Husband had to go back to the desk once... More

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Birmingham, Michigan
2 reviews
5 of 5 stars Reviewed 15 May 2012

I recently stayed at this hotel again and had a great experience, the staff was friendly and helpful. My room was clean and appeared to be remodeled, it had new appliances and new furniture and a nice flat screen TV. I was surprised at how cheap it was too. During my last stay it was packed at this hotel and... More

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AlethaDillinger, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
18 May 2012

Thanks for your review. We have recently remodeled many of our rooms and we are glad to hear that you noticed the hard work we have put into our hotel. We look forward to your future visit. More

canberra
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 April 2012

we have just spent one month at the hawthorn,for the second time this year,which amounts to 4 monthes in total,once again, we have been happy with our stay, and will return in feburary,we encountered no serious problems,all staff, are eager to please,they work hard,i think the problem most reviewers have is they are expecting 5 stars, and paying for 2,so... More

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See 2 more reviews by diannecaldwell for Southfield
AlethaDillinger, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
18 May 2012

Thank you for your positive review! We look forward to having you stay with again in Feb. More

Shaker Heights, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2012

I have stayed here at least three times, and two of the times I could not find a parking place near my room when I got back late at night. It was very annoying: I had to walk in the dark outside to my room, so security was a problem, then I had to move my car in the morning... More

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AlethaDillinger, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
18 May 2012

Thanks for your feedback. We have a new security staff that addresses the parking situation by not allowing a single room to exceed the amount of parking spaces available for all the other guests. We also installed new flood lights throughout our property so that all areas of our hotel have sufficient lighting. We have recently done some repairs and... More

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1 review
1 of 5 stars Reviewed 20 March 2012

I used to stay at this hotel and was satisfied. I recently booked this hotel at hotels.com. Poor Customer Service. Should not list hotels in such derogatory conditions. I didn’t' t know but this hotel already had very bad reviews. I will never take the chance again. The Hawthorn in Southfield MI should be inspected and reviewed by the Oakland... More

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AlethaDillinger, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
18 May 2012

Thanks for taking the time to review our property. I do apologize that your last stay was less than satisfactory. I can assure you that we are in good standings with the health department and LARA and I encourage you to verify that. We take our guest safety seriously and any maintenance issues that are brought to our attention are... More

Lewis Center, Ohio
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 13 March 2012

We were moved here since the Doubletree overbooked. I was very concerned after reading the reviews but I was told that they were under new management for about 8 weeks. The rooms are spacious with two floors and two bathrooms. The murphy bed gave us a lot of extra floor space so we could have a party one night. We... More

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AlethaDillinger, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
14 March 2012

Thank you for taking the time to review our property, we use all guest feedback as a tool for training our staff and to make improvements. I’m glad to hear that you were able to utilize our spacious Penthouse to host a gathering for your family. If the Penthouse wasn’t enough space, we do offer a meeting space that can... More

Plymouth, Minnesota
1 review
1 of 5 stars Reviewed 7 March 2012

Hotel room was dirty and in disrepair, none of the problems were ever taken care of. I am still trying to take care of the bill I was promised would be adjusted and never was! At $10 a night it would be too much. More

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AlethaDillinger, Director of Sales at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review
14 March 2012

Thank you for taking the time to evaluate our property. We pride ourselves in providing excellent customer service and in the event an issue arises we like to solve it right away. I'm sorry that your stay was less than satisfactory and would love the opportunity to prove to you that we take our cleanliness seriously. We are under new... More

Grand Rapids, MI
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed 26 September 2011
2
people found this review helpful

I recently booked a 2.5 star rating hotel through priceline. I selected the star rating and they selected the hotel at the appropriate star rating. That is the way it is suppose to work. However, after reading reviews, I shared my concerns with Priceline. After Priceline's review of customer reviews, the representative stated it was customers review and it's based... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 23 September 2011

I booked this room because of the name, I was very disappointed. The outside is poorly lite, make me very anxious on my arrival. The room was very old and the tub was a mess. The sheets were clean on the bed and there was lots of room. If you ate ok with the low end for a motel, this... More

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Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 September 2011
1
person found this review helpful

This location was very disappointing. It is not currently being maintained well. I found the steps to my suite not swept, mold growing on the shower curtains, just plain dirt and marks on the walls, cracks in the ceramic tile at the entryway. the concession area lacked much to select from. The breakfast served was not good (need a new... More

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Additional Information about Hawthorn Suites by Wyndham Detroit Southfield

  • Hawthorn Suites Southfield
  • Southfield Hawthorn Suites
Address: 26700 Central Park Blvd, Southfield, MI 48076
Price range (per night):* RM187 - 244

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Hawthorn Suites by Wyndham Detroit Southfield
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