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Quality Inn By the Bay Hotel Reviews, Traverse City

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Quality Inn By the Bay

2.0 of 5
1492 US 31 North, Traverse City, MI 49686
Hotel amenities
Quality Inn By the Bay
16 traveller photos
Ranked #29 of 39 hotels in Traverse City
3.0 of 5 stars 94 Reviews
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94 reviews from our community

Traveller rating
    14
    24
    22
    19
    15
See reviews for
Families
26
 
Couples
33
 
Solo
5
 
Business
9
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Good value for money”
5 of 5 stars Reviewed 8 May 2013

We got the hotel cheaply on Priceline, and some hotels definitely give you the less-desirable rooms and less helpful service when you book that way, but not here. All front desk staff were extremely nice, and the room was spacious and clean. All doors are secured with key card access. You can walk to several restaurants (including Red Mesa) and... More

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Mesick, Michigan
1 review
1 helpful vote 1 helpful vote
“"Wonderful Time".......”
5 of 5 stars Reviewed 4 March 2013

Me and my wife celebrated our 16 year anniversary. The front desk attendant made us feel right at home. She was courteous and proffessional. Our room was very clean. Nice new T.V. Hot Tub worked very nicely. I was delighted at how nice everything was. I would recommend this hotel to everyone.

Was this review helpful? Yes 1
ram33, Manager at Quality Inn By the Bay, responded to this review
7 April 2013

Dear Valued Guest, Thank you for your feedback on your recent stay with us. Thank you for allowing us to be part of your special occasion. HAPPY ANNIVERSARY to you and your wife. I'm delighted to know you enjoyed your stay and the amenities our Hot Tub Rooms had to offer. My staff strives to provide the best service our... More

Mount Pleasant, Michigan
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Very nice staff...”
2 of 5 stars Reviewed 20 February 2013

The best thing about this hotel was Ray, the gentlemen at the front desk. He was kind and considerate. The hotel was outdated and the setup was uncomfortable: the doors had gaps and one was to the parking lot and the other was off fom the bathroom to the hallway. The hotel was clean and functional as a less expensive... More

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See 3 more reviews by Amy B for Traverse City
ram33, Manager at Quality Inn By the Bay, responded to this review
7 April 2013

Dear Valued Guest, My name is Ray and I had the pleasure of making your aquaintance and checking you guys in. Thank you so much for your kind words and acknowledgement but I'm sorry to have read that you didn't quite enjoy your entire stay. We are deiligent in making sure the hotel is frequently updated and rennovated to bring... More

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Charlevoix, Mi.
Top Contributor
134 reviews 134 reviews
100 hotel reviews
Reviews in 98 cities Reviews in 98 cities
60 helpful votes 60 helpful votes
“No Q beds, not updated, terrible breakfast”
2 of 5 stars Reviewed 13 February 2013 via mobile

Front desk was nice when I checked in and gave us adjoining rooms. The rooms had old TVs, no Q beds, no fridge, no microwave, tiny bathroom, old laminated sink area, OLD heat/ ac units, tub had water in it, older furniture. Breakfast was one of the worst i've even seen. I expect better from Quality Inn. I could have... More

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See 3 more reviews by Michael H for Traverse City
ram33, Manager at Quality Inn By the Bay, responded to this review
7 April 2013

Dear Valued Guest, Thank you for sharing your views regarding your stay with us. I'm sorry we fell short on your expectations on the Quality Inn Brand. Please rest assured since the Hotel was taken over by new Managers in 2007, we have been working deligently to make sure the hotel is updated and rennovated on a regular basis to... More

Sturgis, Michigan
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
“OLDER HOTEL BUT,”
4 of 5 stars Reviewed 27 January 2013

The wife and i took a weekend trip to Traverse City,Mi. Saturday Jan. 19 2013. This hotel had a great rate for a saturday so we thought we would try it. They staff was very friendly Like I said the hotel was older and needs some makeover, but every thing was clean and the beds were comfortable. I went and... More

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ram33, Manager at Quality Inn By the Bay, responded to this review
10 February 2013

Dear Valued Guest, Thank you for staying with us while visiting Traverse City. I'm sorry you had trouble with the toilet in your room but I'm glad my maintenance staff rectified the situation immediately. All of our staff strive for providing top notch service and with s genuine northern hospitality. Our hotel goes through ongoing updates and renovations so that... More

Traverse City
1 review
“Mediocre”
3 of 5 stars Reviewed 22 January 2013

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Review collected in partnership with Easytobook.com

ram33, Manager at Quality Inn By the Bay, responded to this review
10 February 2013

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Clare, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice stay”
4 of 5 stars Reviewed 13 January 2013

We stayed at the hotel the other night and it was very comfortable. We have stayed several other times and have been satisfied with our stays. The staff is wonderful. Pam checked us in and she was great. She was very friendly and definitely knows her job from front to back. The building does need some updating but sometimes you... More

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ram33, Manager at Quality Inn By the Bay, responded to this review
10 February 2013

Dear Valued Guest, Thank you for your thoughts and comment regarding your recent stay with us. Pam is our seasoned Front Desk Manager who continues to strive to unsure all of our guests have a pleasant and memorable experience. The hotel continues to go through updates and rennovations. We are in the process of rennovating the breakfast area, purchased new... More

JACKSON
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Off season is a good value”
3 of 5 stars Reviewed 2 January 2013

We booked rooms for ourselves and friends hoping to have a good experience. For the off season price this hotel was a good value and convenient location. Both of our rooms were a little dated but clean and comfortable. The staff we encountered were all pleasant and helpful. We didn't use the pool area. The breakfast itself was decent but... More

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See 4 more reviews by D H for Traverse City
ram33, Manager at Quality Inn By the Bay, responded to this review
10 February 2013

Dear Valued Guest, Thank you for sharing you feedback on your recent stay with us. We cannot thank you enough fin choosing our hotel for your lodging needs. The hotel will be going through renovations to make a bigger and more effecient breakfast area. We have started to add new flat screen televisions in all the room and new beds.... More

Indianapolis, Indiana, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Not a midrange hotel”
2 of 5 stars Reviewed 7 November 2012

We stayed for 5 nights here. This hotel is what you would expect in a cheap hotel. Older stuff, and sort of dinged up. The indoor pool had poor ventilation and was very chloriney and I end up with a raspy throat. We only went once. A salt system is preferable. The room was not very big and didnt have... More

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See 2 more reviews by Eric S for Traverse City
ram33, Manager at Quality Inn By the Bay, responded to this review
16 November 2012

Dear Valued Guest, Thank you for sharing you thoughts on your recent stay with us. Thank you for pointing out what we can do better The hotel is going through constant updates and rennovations. Some items are taking longer that others. The management team and its staff are working deligently to unsure the hotel continues to be brought up to... More

Midwest
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Dirty, Noisy and a stolen pair of shorts.”
2 of 5 stars Reviewed 5 November 2012

The room we had was dirty. The sheets felt grimy and there was visible dirt and hair in the bathroom. (There were no other rooms to move to as they were all booked.) Our room was located on the first floor and right next to the vending machines. There wasn't much sleep to be had because it was so loud.... More

Was this review helpful? Yes
See 2 more reviews by sept03mum for Traverse City
ram33, Manager at Quality Inn By the Bay, responded to this review
16 November 2012

Dear Valued Guest, I am sorry you did not enjoy your experience with us. I had the pleasure of speaking with you on the phone when you called about the shorts possibly being left behind. In our conversation I mentioned that I have checked with both housekeeping supervisors, the room attendant who cleaned the room, and I also personally checked... More

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Additional Information about Quality Inn By the Bay

Also Known As:
Quality Inn By The Bay Hotel Traverse City
Quality Inn By The Bay Hotel
Quality Inn Traverse City
Traverse City Quality Inn
Address: 1492 US 31 North, Traverse City, MI 49686
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 39 hotels in Traverse City
Price range (per night): RM193 - 698
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn By the Bay
1492 US 31 North
Traverse City, MI 49686
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