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Hyatt Place Grand Rapids-South

3.0 of 5
2150 Metro Lane, Wyoming, MI 49519
Hotel amenities
Hyatt Place Grand Rapids-South
Ranked #1 of 3 hotels in Wyoming
GreenLeadersBronze level
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112 reviews from our community

    Trip type
Traveller rating
    63
    29
    10
    7
    3
Date Rating
Haslett, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 13 May 2013 NEW

We traveled as a family for an event and stayed 2 nights. We could not have been happier. The room was very clean, the breakfast was good, the pool was clean and heated, and the front desk staff could not have been friendlier or more helpful. We had a king bed that was like sleeping on a cloud, and the... More

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Kalamazoo, Michigan
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 7 May 2013

We had a great stay for 2 days in April. Loved the newness of the hotel and the daily breakfast buffet. Quiet hotel, nice pool, and nice rooms. We also liked the location, close to the expressway. Would recommend to anyone!

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review
16 May 2013

suchjill, It’s great to hear from you and receive your kind comments about Hyatt Place Grand Rapids. I’m glad you enjoyed a quiet stay in our comfortable rooms and found our location well suited for your travels. We greatly appreciate your recommendations of our hotel to future travelers, and we hope you’ll visit us again soon. Thank you again for... More

Beverly Hills, MI
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 May 2013

My cousin and I stayed for 2 nights - I booked the Hyatt through Priceline, after we determined we wanted to be in the Wyoming area. I cannot add much to the descriptions already posted: beautiful rooms and lobby, spacious, lots of nice fluffy towels, very comfy beds, food menu available 24/7, nice breakfast with some hot items. Also salads,... More

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review
16 May 2013

BuffyLou, We’re happy to have had you and your cousin as our guests, and we’re glad to hear your stay with us at Hyatt Place was enjoyable. We appreciate your complimentary feedback on our great hotel and all the wonderful amenities that we’re proud to offer our guests. Please plan to visit us again the next time you travel to... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed 29 April 2013 via mobile

The facility is beautiful, the rooms ate modern and nicely decorated. However, there were some problems. One of the two glasses in the room was dirty upon arrival. We would have appreciated at least 4 glasses so we wouldn't have had to reuse, in this case, 1 glass until the next day. Our room wasn't cleaned until 4pm on the... More

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review
13 May 2013

KBeas, Thank you for your review. We appreciate hearing from you and receiving your valuable feedback. I sincerely apologize that the housekeeping service did not meet your expectations and the inconveniences that you experienced during your visit. The little details definitely do make a trip and we regret we missed the mark during your stay. Your feedback provides many areas... More

Atlanta
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013 via mobile

Stayed here with my wife and two kids for one night to attend a wedding. Everything was very nice, bed was comfortable and room was nice and large. My only complaint was that we ended up in an ADA room, so things were laid out a little bit different which I totally understand. We met some other family there, so... More

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review
14 May 2013

TheAntiTourist, Thank you for your review. It’s great to hear you and your family enjoyed your stay and found the accommodations spacious and comfortable. We appreciate you choosing to stay with us at Hyatt Place Grand Rapids while in town for a wedding, and we hope you’ll visit us again soon for more family fun. Thank you again for writing.... More

michigan
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 21 April 2013

We went off for an overnighter to the westside of Michigan and found this gem in Grand Rapids. it's a modern style hotel, but not the cold glass & metal feel. Very warm & inviting. The staff were very helpful with ideas on where to eat and giving us directions to the sites in town. The room was nicely appointed... More

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review
3 May 2013

sportmom1966, Thank you for sharing your experience with us at Hyatt Place Grand Rapids. We appreciate your complimentary feedback on our hotel, comfortable rooms and friendly staff. We value you as our guest and hope you’ll have an opportunity to visit us again soon. Thank you again for writing. Sincerely, Nick Fischioni, General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013 via mobile

Nicer than expected. Rooms have a nice sofa for sitting and the tv rotates between the bedroom and the sitting area!! Nice high pressure shower!! Will go back!! Make great Starbucks coffee and have good food in the lobby!!

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review
15 April 2013

Jkorcal, Thank you for taking the time to write a review about your stay with us at Hyatt Place. I’m pleased to hear that you enjoyed your stay and found our hotel to exceed your expectations. We enjoyed having you as our guest and look forward to seeing you again. Thank you again for writing. Sincerely, Nick Fischioni, General Manager More

Chicago, Illinois
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 43 cities Reviews in 43 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 30 March 2013

Dear Christina: Upon check-in my husband and I requested specifically of you that we be placed in the most quiet location: away from all noise, including elevators doors, stairwells and noisy guests. You indicated your understanding and put us on a 4th floor room. We liked our room and everything was fine until we returned from dinner in downtown Grand... More

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ConcordHotels, General Manager at Hyatt Place Grand Rapids-South, responded to this review
9 April 2013

tinkerbell-hop,, Thank you for taking a moment to share your experience with us at Hyatt Place. It’s unfortunate to hear that you were not assigned a room in a quiet location as you initially requested. I apologize for the inconvenience of changing rooms and the noisy disturbances that you encountered. I’m happy to hear that you were eventually able to... More

Lincoln, Nebraska
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 March 2013

We really enjoyed our stay. The rooms are huge and the beds are comfortable. We also liked the massive flat screen TV in the room. The bathrooms are tiny, but the shower was nice. The hotel is a few years old, but appears to be very well taken care of. Our room was clean for the most part, but a... More

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ConcordHotels, General Manager at Hyatt Place Grand Rapids-South, responded to this review
4 April 2013

TonelocB, Thank you for sharing your experience with us at Hyatt Place. I’m pleased to hear that you enjoyed your stay, our comfortable beds, and the delicious breakfast. I appreciate your feedback and apologize that the cleanliness of your room did not fully meet our excellence in service. We value you as a guest and look forward to having you... More

Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 February 2013

There is a concept of delighting the customer. This hotel did this by on the morning after a Michigan snow storm when I, with very little experience of snow, approached my vehicle with trepidation found that my back and front windscreens had been cleaned for me. This of course was not just me but everyone. This is to delight the... More

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review
5 March 2013

ISOTS1, Thank you for taking a moment and writing a review about your recent experience with us at Hyatt Place. We're glad you enjoyed our hotel and especially enjoyed the special service from our staff. I'm glad your visit with us was nice and pleasant, and I hope you'll return for another great stay. Thanks again. Sincerely, Nick Fischioni General... More

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Additional Information about Hyatt Place Grand Rapids-South

Also Known As:
Hyatt Place Grand Rapids-South Hotel
Hyatt Place Grand Rapids-South Hotel Wyoming
Address: 2150 Metro Lane, Wyoming, MI 49519
Region: United States > Michigan > Kent County > Wyoming
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Wyoming
Price range (per night): RM340 - 479
Hotel Class:3 star (3*)
Reservation Options:
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