Stayed there with my family for a week in April for shopping and vacation. Nice location across the street from the mall. But if you have a car, as we did, that doesn't matter much. Was very disappointed in the pool area. I thought I could take my young kids there, but realized the shallowest part was 3&1/2 feet. Not...
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I am sorry to here of your issues with the depth of our pool. We have set items that we are required to served during our evening soical hours. Hilton ensures that we have a salad or salad bar available 3 out of the 4 nights that we serve dinner for individuals that preffer not to eat meat. I hope...
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Whenever we travel to Minneapolis to shop or meet family we always stay at Homewood Suites the staff is so friendly and helpful. The rooms are comfortable and very clean. My husband really like the breakfast in the morning I like the cookies and tea in the evening.
This is a perfect place to stay.
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I am glad to here that you consider us your home away from home. That is our goal! No matter if you are staying with us for just 1 night or if you have been with us for 5 years, as some of our guests have, our goal is to have you feel as though you are at home.
Thank...
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Great location, has a free shuttle to the mall. Quiet despite its convenient location.
Breakfast was okay not as good as I had expected.
I could hear footsteps above me in my room in the evening, not terrible just saying.
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Thank you for feedback. We are in the process of evaluating our breakfast options at this time so we can make your stay even more enjoyable.
Thank you,
Tony Lawler
General Manager
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We are frequent travelers and we always seek out either Homewood or Embassy Suites because they are usually very nice accomodations for our family of 6. This time, however, we were kind of disappointed. The suite was decent and clean but the hotel is old and it shows. There are only 2 elevators for the entire building and one was...
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I've been to many Homewood Suites and this particular location to me is just an average Homewood Suites. Nothing really stands out except for the fact that it's across from Mall of America. The room itself is regular, roomy, and clean. I agree with the other reviewer in regard to tub being old and need to be renovated since there's...
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I truly appreciate you taking the time to give me some valuable feedback. We are currently in the process of looking at ways to enhance our breakfast and create better flow during high demand times. I am sorry that you were unable to experience our new fitness center as we just added all new machines. I will discuss the issues...
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I recently stayed at the Homewood Suites at the Mall of America in Bloomington, MN. Being located directly across the street from the Mall of America and within a short distance from the airport, this hotel was extremely convenient. You can literally walk across the street and enter the Mall through one of the anchor stores. The hotel was affordable...
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Thank you for your feedback. We pride ourselves on our service and cleanliness. I am glad that you enjoyed our complimentary hot breakfast and the convenience of our location. Monday through Thursday we also have a complimentary dinner in the evenings from 5 pm-7 pm. We look forward to seeing you again during your next trip to the Mall of...
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we had a room with a king size bed and a sofa bed, (sofa bed mattress was very uncomfortable) and the room also had a nice kitchen. it was very close to the mall of america which was convenient since we dont know the area. we did have a few problems with this hotel though. First was that breakfast was...
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I appreciate your feedback and I will address your concerns that you had with your room keys. We do everything in our power to ensure that we are able to grant requests such as having rooms close together. We are very desirable to long term guests and families relocating, therefore we often have guest that need to extend their stay...
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I stayed for two weeks. The location was right across from the Mall of America, the light rail, and the metro bus. The hotel shuttle has hourly runs to the airport and to the mall. The area is safe and quiet. There is a Chevy, an IHOP, and a TGIF restaurant in the same block where the hotel is located....
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I am glad that you enjoyed your stay with us. I appreciate your positive comments about our staff as they truly pride themselves on their service. We look forward to seeing you again next time you are in town.
Thank you,
Tony Lawler
General Manager
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The staff here were super friendly! When we checked in they even called us when we got to our room to make sure everything was satisfactory. The hotel is nice and clean. Only area that could use some updating was the tub area in the bathroom. It had old fixtures and looked a little worn out. The screens on our...
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Stayed here en route to California - their Park & Fly program is excellent; left our car for 3 weeks. We had a suite with separate bedroom and kitchen facilities - very spacious and comfortable. The complimentary breakfast was better than most, and the free evening buffet was wonderful. There is a convenient free shuttle to the airport which is...
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