We have stayed here a few times while in the Cities. The Park and Fly option is nice. The location is close to the airport and Mall of America and has easy access to other areas of the southern suburbs. Rooms are standard hotel rooms in decent shape. Free Wi-Fi. Check-in process went fine. Complimentary coffee in the lobby in... More

To call this a hotel is a stretch. Much more like a cheap motel. Our room was had a bad smokey smell and was quite old appearing. The evening front desk staff was rude and acted like I was bothering her when we checked in. The pull out bed almost fell apart when we opened it and the mattress sunk... More

I am staying here right now. Did not sleep well on night 1. The mattress is basically a box spring with a pad on top. I just told a ladie at the front desk who seemed quite disinterested. She said all the beds are that way. She said that there was nothing she could do. I asked of they could... More

Arrived early evening on May 14th. Front desk staffer (Mina?) was business like but not welcomingly friendly. Later on in the evening I noted she was quite animated as she chatted with her other front desk staffer. Don't usually comment on this type of item, but her lack of passion for her job was jarringly evident. Hotel is a reasonable... More

All in all it isn't a bad place. If you are a frequent traveler as I am, you tend to notice more in the hotel industry. Staying in hotels across the country 16 days a month, I've come to expect a level of customer service equivalent to that which you might encounter at an Apple store. Treat me like you... More

We checked in Friday May 3rd around 7pm and I think the gal behind the counter was not enjoying life. Efficient, but no personality and right to the point. Not a huge deal, but I thought management might like to know that a smile and welcome would have been nice. They are at present doing some basic remodeling. New T.V's... More

Conveniently located, friendly staff, clean common areas and rooms, rooms nicely appointed, pool, whirlpool and sauna were perfect. Could not have been better. We have stayed at hotels closer to the Mall of America before and this place was actually nicer and more comfortable than some costing twice as much. Helpful hint: book on Priceline.com for an even better price!

I stayed here last weekend as I needed an affordable place to stay while in town to see Fleetwood Mac. The service at the frontdesk, housekeeping and especially at the bar was very friendly and accommodating. They are doing some remodeling so expect some noise around 9 a.m. but other than that, no complaints. A clean, affordable room with friendly... More

In the past we have used another hotel that offered the Park and Fly option, this time was not available and we decided to go to this Holiday Inn. We are glad we did, because it will be our destination in our future travels from the airport, the hotel is only a couple minutes away. They are in the process... More