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Hilton Garden Inn Mankato Downtown

3.0 of 5
20 Civic Center Plaza, Mankato, MN 56001
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Hilton Garden Inn Mankato Downtown
Ranked #6 of 15 hotels in Mankato
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81 reviews from our community

    Trip type
Traveller rating
    36
    30
    6
    5
    4
Date Rating
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Maybe it's the fact it's in Minnesota, but every employee I came in contact with at this hotel was as friendly and polite as I have ever encountered, What a refreshing change from most hotels! Room was nice, .but it's the hotel restaurant and its staff that really stand out at this Hilton Garden. This is NOT your typical "hotel... More

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
20 May 2013

Thank you for the tremendous review of both the hotel and Olives restaurant. We are indeed fortunate to have a partner like Olives, that continues to deliever an outstanding product to our hotel guests. Thank you for staying with us and we hope to welcome you back soon. More

A TripAdvisor Member
5 of 5 stars Reviewed 15 May 2013

Hotel was an excellent value. Room and bathroom were clean, updated, and in excellent conditions. The staff at the desk was very friendly and helpful. I would definitely stay here again if the need arises. I would definely recommend it.

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Review collected in partnership with Hilton Garden Inn

mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
21 May 2013

Thank you for taking the time to evaluate your recent stay with us. We're always thrilled to receive positive feedback from our guests More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

We stayed here last weekend since we have daughters at the college we got a great parent rate! Customer service was average nothing special, room was large and clean with a very comfortable bed. We love coffee and the brand of choice for the hotel was not so great. Overall we would choose this hotel over others in town.

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
10 May 2013

Thank you for taking your valuable time to post a review of our property. It is always a pleasure to find out what our guest think of our performance. It is our goal to provide all of our guests with a memorable experience both with our facility and our customer service and I'm most disappointed in ours being nothing special.... More

Ft. Lauderdale, United States
1 review
5 of 5 stars Reviewed 6 May 2013

This is a beautiful hotel with friendly staff. I would recommend this hotel for business or leisure visit. The beds are extremely comfortable and it is located in the Downtown area, walking distance of restaurants, shops and stores.

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Review collected in partnership with Hilton Garden Inn

mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
15 May 2013

Thank you for the wonderful review of our property. It is always a pleasure to hear from a satisfied guest, and we hope to welcome you back soon. More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 April 2013 via mobile

We live in town and have stayed at the Hilton Garden Inn many times, usually just for convenience if we had a wedding at the Verizon Wireless Center. Lobby is nice but small, staff helpfulness is average. Expect to wait if you are wanting to take an elevator. Slowest elevators I've ever stepped foot in. You will save 10 minutes... More

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
29 April 2013

On behalf of the Hilton Garden Inn, I would like to apologize for your dissatisfaction with our property and your stay this month. Each of your area of concerns are being looked at seriously and where appropriate, the proper measures are being taken. This includes further training of staff where needed within the Housekeeping Department, Front Desk and in regards... More

Kansas City, Missouri
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 24 April 2013

The rooms and common areas of this hotel were very clean and well maintained. The rooms are a good size. Beds are comfortable. Hotel staff were very efficient and friendly. If you are going to an event at the convention center, it is very handy to be so close, and the skywalk between the buildings is terrific in winter. The... More

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
26 April 2013

First of all thank you for allowing us the opportunity to welcome you as our guests. We're extremely pleased you ejoyed the property and the accomadations. I realize that the parking is sometimes difficult to navigate, but we do not own the lot, the city owns it and runs it. We are provided spaces that are reserved for our guests... More

A TripAdvisor Member
5 of 5 stars Reviewed 24 April 2013

I love Mankato because of the Betsy-Tacy connection and have stayed in several other hotels when visiting. This time I was there on business and my company booked the Hilton. I was so impressed. Lovely decor and excellent food from the Olives Restaurant. Very nice breakfast special as well. I will stay there again!

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Review collected in partnership with Hilton Garden Inn

mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
26 April 2013

We want to sincerely thank you for taking the time to review our property. I know that I, as well as the rest of the staff are committed to making each guest stay a memorable one, and I'm glad you enjoyed your time here. More

A TripAdvisor Member
4 of 5 stars Reviewed 17 April 2013

just stupid you don't know someone is stuck in an elevator for one half hour to 45minutes till someone sounds the fire alarm for help and wakes up everyone that's sleeping or whatever and makes them evacuate the hotel for a half hour to 45 minutes more

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Review collected in partnership with Hilton Garden Inn

mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
19 April 2013

Thank you for saying with us and also for the review of our property. I do apologize for the inconvenience of alarms sounding during your stay and would like to offer this explanation for both the elevator and the fire alarm. First, when the elevator is inoperable, a call goes to the elevator company, who then calls us. We cannot,... More

Lyons, Illinois, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

Great hotel with a fantastic restaurant, Olives, and helpful staff. I would always stay in this hotel when in the area. I love the hitlon Garden in chain of hotels, and this hotel is a class above the normal HGI due to the high quality restaurant.

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
12 April 2013

Thanks for the great review on both the hotel and Olives. I am happy you chose our property for your travel needs and also for you dining pleasure. We hope we can welcome you again very soon More

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

It's unfortunate that this hotel is adjacent to train tracks with many trains travelling by. The trains cause the building to shake. Otherwise, this was a nice, modern, clean and professionally run HGI.

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review
9 April 2013

Thanks for taking the time to review our property. I'm glad you found our property to be up to the standards you would expect from a Hilton property. I have not had the trains near the river come up before, so I will have to reserve comments on this issue, but I most definatly will check into it. Thanks for... More

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Additional Information about Hilton Garden Inn Mankato Downtown

Also Known As:
Hilton Garden Inn Mankato Downtown Hotel
Hilton Garden Inn Mankato Downtown Hotel Mankato
Hilton Garden Inn Mankato
Hilton Mankato
Mankato Hilton
Address: 20 Civic Center Plaza, Mankato, MN 56001
Phone Number:
Region: United States > Minnesota > Mankato
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Mankato
#6 Family Hotels in Mankato
Price range (per night): RM281 - 1,330
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Mankato Downtown hotel is ideally situated in the heart of Mankato, MN across from the beautiful Minnesota River. Rising in the Mankato skyline as an architecturally prominent building and connected to the Alltel Center through an indoor skyway, the Hilton Garden Inn Mankato Downtown Minnesota hotel offers close proximity to a number of events and top venues within the city. From Minnesota State University hockey games to concerts and expos, our hotel provides professional service and a welcoming atmosphere to all guests during their stay.Our 9 story facility offers 3,000 square feet of flexible meeting space, with each room equipped with state of the art audio/visual equipment. From video conferencing to in house meetings, at the Hilton Garden Inn Mankato Downtown Minnesota hotel our facilities and meeting planners will provide you with all of our meeting and catering needs.With our full-service restaurant, Olives, serving Mediterranean and American cooking, guests at the Hilton Garden Inn Mankato Downtown Minnesota hotel will find an atmosphere which enables them to unwind and relax to a lighter modern approach to the culinary arts. Serving breakfast, lunch, dinner and catering our entire banquet and meeting room events, there will be no need to look further than within the doors of our Hilton Garden Inn. ... more   less 
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Hilton Garden Inn Mankato Downtown
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