We stayed two nights at this Hilton and were very pleased with the service and how clean the rooms and property were. The breakfast was very good and the staff was very helpful. They had an on site laundry room, a quite computer room and a warm swiming pool that the grandkids liked.
More
Classic Hilton Garden Inn, with a very responsive service staff. From check in to a very late room service just before the restuarant closed to breakfast, great attitude, great personalities. Mini suite was comfortable, work area very functional. Room was very quiet.
Only negative during trip was a hotel wide internet failure which really hammered the work I need to...
More
Thank you so much for your kind comments about our staff and hotel. I love being able to share these experiences with our staff. It motivates them and keeps them giving the great service everyone expects. I am so sorry about the inconvenience of the Internet being down. Internet is such an important piece of the stay and to be...
More
The Hilton Garden Inn in Maple Grove was a pleasant surprise, from the accommodating friendly staff to the full buffet breakfast included in a great nightly rate. We would highly recommend this property to anyone going to Minneapolis - we had good access to many areas for shopping and eating. We even were offered a free hotel shuttle one evening...
More
A Pleasant Surprise, I love the wording you used. We love being a Pleasant Surprise. After all we are in our business to make sure to offer the best possible hotel experience that a guest can encounter. We are so happy to offer this to you during your recent stay! Thank you for the kind comments about our Hotel, Guest...
More
Very nice hotel. Clean room,comfortable beds. Welcoming, excellent staff. Food was very good, fresh. It snowed through the night the parking lot was a disaster. But the staff came to rescue shoveling, cleaning off cars, snow blowers clearing a paths. We all know MN people are some of the nicest in the US but this was above and beyond.
More
Thank you for letting others know about your recent stay with us. Minnesota Weather really takes a toll on the parking lot and roads at time. I am happy to hear about our staff out there, making sure that everyone was able to get out and about. Also, Thank you for the kind comments about our Hotel, Food, and staff....
More
Two girlfriends and I stayed here for a weekend getaway and to do some shopping, The rooms were nice and modern.
Service was great, very helpful with places to go.
The only complaint was being a smoke free facility, our room smelled of cigarette smoke.
I received a survery via email shortly after our stay and mentioned this. They contacted...
More
Thank you so much for taking the time to tell others about your Weekend Getaway. Maple Grove is such a great area to just get away without going to far. I am glad to hear about how our Hotel met your needs. Yes, we are completely smoke free and I am sorry that your received a room that was not...
More
Very nice hotel and the shuttle service was great.My only complaint was thew beakfast buffet was a little spendy.
More
Thank you for taking the time to review us on Trip Advisor. We are very happy you had a great stay. With regards to our Breakfast, we do offer a Breakfast Included Package online that would help with the cost of Breakfast. Check out our website for details of this package. We do all of our Breakfast Items fresh and...
More
We stayed here during a basketball tournament as the Hilton had contacted the coach offering their hotel as the place to stay during a tournament. The hotel was great and the breakfast which was included in the rate was far beyond anything you normally get for this price. Our only issue we had was that the hotel would not provide...
More
Thank you so much for your response on your recent stay at the Hilton Garden Inn - Maple Grove. Your feedback helps us grow so that we keep improving. We have recently started doing a Sports buffets that can be booked in advance in order for your teams to have a place for dinner to get together. I am also...
More
Michael, I was part of the United Hardware Booking on the date listed above. I just wanted to take a minute of your time and commend you and your staff on the great customer service I received plus the excellant facilities. The service level was A+ from checkin to checkout. The rooms are very spacious with all the ammenities that...
More
Thank you so much craig for sharing your experience on Trip Advisor. We hope to see you and our other friends at United Hardware soon!
Sincerely:
Mike Severson
General Manager
More
I just recently stayed there and omg! It was literally the best hotel I could have stayed at! First it has wonderful staff, clean hotel rooms, No noise to disturb you at night, it's in a great location, and lastly the breakfast is completely amazing! This is defiantly the hotel that I will start staying at where ever I go....
More
Thank you so much for taking time to let others know about your recent stay with us! I shared your experience with our team recently and they were so excited to here. We strive on Positive feedback and want everyone that stays with us to feel the same way you did. Thank you so much and we hope to see...
More
We stayed at the Hilton Garden Inn for a team tournament nearby. The staff was great, quick and willing to help. The lobby was super spacious and had plenty of room to gather in the evenings. The pool was large and clean. We had a King Suite, which was more than enough space and super clean. The bedding was comfy...
More
Thank you for taking the time to tell others about your wonderful stay recently. We appreciate you taking the time! We are so happy to here you enjoyed our King Suites. Those are my favorite rooms! We want your team to be focused while staying with us, thus why we include breakfast for all our teams that stay with us....
More
If you own or manage Hilton Garden Inn Minneapolis/Maple Grove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
16 Reviews
37 Reviews
