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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

3.0 of 5
11801 Fountains Way N, Maple Grove, MN 55369
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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
Ranked #3 of 8 hotels in Maple Grove
4.5 of 5 stars 62 Reviews
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62 reviews from our community

What travellers say about this hotel
  • Hot tub(6)
  • Pool area(4)
  • Very clean(3)
Traveller rating
    31
    21
    7
    2
    1
Only show reviews for Family (39) | Couples (2) | Business (10)
Date Rating
Saint Paul, Minnesota
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 8 April 2012

We stayed here for the second time in about 6 months. Its a clean hotel with a great water park for younger kids which we have. Our kids are 7, 5, 3, and 1 and its a great fit for them. This time around we got a kids suite which has two bunk beds in a little closed off area... More

Was this review helpful? Yes
See 2 more reviews by sanselment for Maple Grove
Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
13 April 2012

Thank you for the nice comments and for visiting us again. One of the best recommendations we get is when our guests come back so thank you. As you stated, we take pride in being a great family value in the Twin Cities area and are very happy that you noticed our great service and hotel cleanliness. Thank you again... More

Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 April 2012

We recently stayed at the Holiday Inn with a another family. The room was very spacious. We had a seperate sitting area with another tv and a balcony. The room was so clean! That is my most impotant item at a hotel and they exceeded my expectations. The waterpark was wonderful for our toddlers! Such a great kiddie area! They... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
10 April 2012

Thank you for the very nice comments about our hotel. We agree that cleanliness is key to a great hotel stay and are glad our hotel met your expectations. It is great that you stayed with us on a weekend so you were able to enjoy our waterpark. Sounds like you had a wonderful family getaway. Thank you again and... More

Las Vegas, Nevada
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 April 2012

This was my first time in Minneapolis because one of my friend got married there. We booked the Holiday Inn in Maple Grove because it was close to their house and we were pleasantly surprised to stay here. The indoor pool was great and we had a great time. The restaurant serves good food. It is close to an outdoor... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
7 April 2012

Thank you for staying with us and we are glad to hear you enjoyed your stay. We take great pride in our hotel, waterpark, and restaurant and it is great that you had a chance to enjoy all of them. As you mentioned we are close to lots of shopping and hope to see you again when you return to... More

Eden Prairie, Minnesota
1 review
5 of 5 stars Reviewed 29 March 2012

Stayed over the weekend with our two kids and it was very nice. The room was spacious - two TV's!! That was nice as I am a bit of an early riser. Waterpark was busy, but not too bad. It is a small park, but it works well as it isn't over the top like some places we stay. Kids... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
3 April 2012

Thank you for the nice comments about our hotel and we are very happy that you enjoyed your stay. We are proud to offer a great family getaway with an atmosphere that is not too over whelming but offers great value and service in not only the waterpark but the lounge and restaurant as well. We look forward to seeing... More

Minneapolis, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 March 2012
2
people found this review helpful

My family had a great time here, it was like a little vacation away from home. This hotel exceeded my expectations; The kids loved the kids suite, not only the hotel rooms were very clean and cozy but the staff was above and beyond friendly, efficient and helpful. The water park has lifeguards, 2 big water slides, a kiddie pool,... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
10 March 2012

Thank you for the excellent comments about our hotel and staff. It is great to hear how much your entire family enjoyed our waterpark, restaurant and all of our facilities. We take pride in providing a safe, fun environment for our guests of all ages and we appreciate the fact that you would recommend us to others. We look forward... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 23 February 2012
1
person found this review helpful

I stayed here a few times as I was in the area for business. As chain hotels go I liked this one as it had a nice fire in the bar area and was a little more cozy than the Marriott next door. I have been assigned rooms that smelled of smoke but I was quickly changed to another room... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
2 March 2012

Thank you for the great comments about our staff along with the nice comments about our hotel. I would like to apologize for the time that you were in a room that smelled like smoke but I am happy to hear that our staff quickly accommodated you. We are a 100% non-smoking hotel and make every effort to eliminate all... More

Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 19 February 2012

My sister and I wanted a girls weekend away with a 7 and 5 year old. We booked a Tuscany Suite to allow 2 queen beds and a separate activity area for crafting and eating. While the separate area did not have a door, it was far enough away from the bedroom area to allow the girls to sleep and... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
25 February 2012

Thank you very much for the kind comments about our hotel staff as well as the hotel and waterpark. We take pride in providing a safe, family friendly environment in our waterpark and hotel and appreciate your feedback. We are very happy that you were able to have an enjoyable weekend with your family and we look forward to seeing... More

Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 February 2012

We stayed here for a family Christmas get-together. There was around 10 of us, and we had 3 or 4 rooms. We were all very happy with the rooms. They were very comfortable. The larger rooms had enough space for all of us to unwrap gifts in the sitting area. The pool and waterpark is small enough where you can... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
15 February 2012

We are very excited that you planned your Christmas celebration with us and that it turned out so well. We are happy to hear that there was fun for all ages whether it was in the lounge, restaurant, or waterpark. Thank you again for your comments and we hope to see you again next year. More

Galway, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 January 2012

I regularly stay at the Holiday Inn in Maple Grove while travelling to the area on business. I've probably stayed there 20 times (3 - 4 nights per stay) and I really can't fault the place. The location is perfect for me as the company I visit is 10 minutes away. The hotel is very well positioned with many stores... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
23 January 2012

Thank you for the nice comments about our hotel and service team. We understand when traveling for business you have many things to worry about and quality hotel rooms and customer service should not be one of them. Thank you again for your loyalty and we hope to see you again soon. More

Indianapolis, Indiana
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 January 2012

I travel 90% for my job. I stay in all types of hotels in urban and rural areas. Rarely do I find a property that is 5 star when I am on business...but this one is PERFECTION. First, the decor is fantastic with a Venice theme. There are statues, lovely murals, columns, even a gondolla to welcome you upon check... More

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Patrick Bissen, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
24 January 2012

Thank you very much for the excellent feedback about our hotel. We agree that we have an ideal location for both business and leisure travelers but even more important we appreciate your recognition of our team and the service they provide. Thank you again and we hope to see you again in the future. More

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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

  • Holiday Inn Maple Grove
  • Maple Grove Holiday Inn
Address: 11801 Fountains Way N, Maple Grove, MN 55369
Price range (per night):* RM418 - 576

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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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