I have stayed at this hotel many times and never had a bad experience. I especially like the nice touch of a complimentary glass of wine when checking in after a day of work. Kipps (the restaurant in the hotel) has great staff, always friendly and helpful. I have to eat gluten free and while they don't have a GF... More

I stayed at the Mpls Marriott West for one night. The lobby and entry was sparkling as I entered and the staff was attentive and polite. They were extremely helpful in arranging a room that I could get into early. The south facing room, located on the 6th floor, was almost perfect -- the room seemed to be all windows... More

Great customer service! Had a issue with our room, manager was awesome changed our room and was extremely accommodating! Beds and linens were top notch! Bath and Body bathroom products. Best of all a great price!

We stayed at the Marriott Minneapolis West for one night for an event taking place in the cities. The hotel itself was very nice, but the hotel staff was very RUDE. We were promised a double queen room because we had 4 people going and were given a kind bed with a roll-away bed. We would not have booked the... More

The hotel itself was fine, although it is NOT in Minneapolis, although it advertises itself as Minneapolis West. It is in St Louis Park, but almost all the way in Minnetonka, a goodly ways from Downtown Minneapolis. The real reason for my rating is this. We checked out at 11am on a Sunday morning. On the way home, my husband... More

My wife and stayed at this hotel for a little weekend getaway. All I can say is WOW!! Everything was absolutely perfect. From the customer service to the maid service, 5 stars. If you need anything, call the manager by the name of Roxy and she will take care of you. I recommend this place and staff to anyone who... More

We arrived at the hotel and were greeted very nicely by a very pleasant young woman named Panyaig Lee. She asked if we had a special occasion, which we did. It was our 47th wedding anniversary that day. She upgraded us to suite, which was very clean. We had told her we were going to eat supper at the Melting... More

The lobby area was nice. The breakfast is also good. The room itself was a bit outdated and my room in particular smelled like an armpit. But my colleague's room did not smell. Location was good - only about 25 min from the airport and just a couple minutes off the highway. If you are traveling for work, it will... More

First, we came to Minneapolis under the most difficult circumstances--a death in the family. We were looking for a place that was clean and comfortable, with good service, and the Marriott Minneapolis West exceeded our expectations. The rooms were clean and spacious, the restaurant, Kip's, was great--but best of all was the service we received. The people at the desk... More