The Hotel looked awesome from the outside and had a beautiful lobby, but both of the rooms we stayed in had several maintenance issues - closet doors that came off their tracks, a broken bed frame, a security lock almost falling off the wall. They were quick to try to help (offered to move us), but the issues seemed to...
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Thanks for taking the time to write a review. We apologize for the inconvenience. Your feedback has been passed on to engineering and housekeeping to investigate and repair these issues.
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We stayed over night at this hotel because it was close to a wedding reception that we attended. It was in middle of an industrial area so it's not super easy to get to, but it was very nice. The room was big and the bed was really comfortable. The hotel had been recently renovated so everything was new and...
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Thank you for staying at the Ramada Plaza Minneapolis.We are so pleased you found our hotel comfortable and pleasant. Our renovation should be completed shortly. Your comments have been passed on to the Scalzo's staff and we know they will love to hear it. We hope when you are in the area again we can host you again.
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The Ramada Plaza was a surprise. I reserved a room through a reduced-price website, which sometimes means a gamble. I was gratified, then, when I arrived at a clean, well-maintained, well-appointed hotel with a spacious room and all the amenities a business traveler might need. Staff were courteous and helpful without overdoing it. The lobby was a model of usefulness...
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What a kind review of our hotel. Thank you so much for taking the time. We are glad you enjoyed your stay with us and that your experience was a pleasant surprise. Next time you are in Minneapolis for business (or leisure) we hope to see you again.
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I came to Minneapolis for a stay to explore the Twin Cities and decided to choose to stay here because of some reviews I've read about how nice this place was. Boy, did I make a mistake. My time there was nothing issues after another.
When we first arrive, the lady at the front desk was very nice and polite...
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Thanks for taking the time to write a review on Trip Advisor. We appreciate your feedback. Your comments will be shared with the front desk, housekeeping and engineering. While we did not meet your expectations this time, we hope that when you travel to Minneapolis again you will consider our hotel. Again thank you for staying with the Ramada Plaza...
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We stayed here for 2 nights while visiting our son who attends college in St. Paul. Everything was top notch! Professional, friendly front desk staff, room was clean, comfortable, and very spacious. Had a great sleep on comfortable beds. Will definitely stay here again. Also location is very convenient for hopping on expressway and getting to the cities.
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Thank you so much for writing such a nice review. We have worked hard on the renovation and glad our guests are experiencing the results of our combined effort. We hoped to see you again soon.
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I have traveled in for several business meetings at this hotel and the staff was very accommodating. The property has had a lot of work done to it recently and it shows! It is really nice.
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Thank you so much. We take a lot of pride in our hotel and making sure guests have a great experience. It's comments like these that let us know we are on the job and doing it well. Thanks for taking the time to post a review!
We look forward to seeing you again.
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Stayed here to avoid staying at the pricier downtown hotels while in town for a concert at First Avenue. Shuttle service to downtown, but we kind of had to hassle them about it, since the lady attending the desk never communicated to the driver that she'd made arrangements with us to leave at 9 PM. Also, inconsistent service. We were...
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Thank you for posting a review on Trip Advisor. We appreciate your candor. Your comments have been forwarded to the Front Desk and Housekeeping.
About the flat screen TVs, the Ramada Plaza Minneapolis is going through a renovation (All with minimal interuption to the guest.) and new flat screen TVs are included. We are excited about all the exciting updates...
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I stayed at this Ramada while I was in Minneapolis for a conference. The on-campus hotels were much pricier and the accommodations were not any better, just more expensive. This hotel is a quick drive to campus and there's also a free shuttle service (although you have to book your trips on it in advance). The drivers are quite pleasant....
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Thank you so much for the kind words and taking the time to share your experience with us! We are delighted that you enjoyed your stay.
Please visit us again soon!
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For my purposes it was in a convenient location, was clean and had the basics for a comfortable night stay. I would agree with the other reviewer regarding the old school in wall heater/ac being a little touchy, but overall not a concern. Had small issue at check-in with my prepayment through a 3rd party, but this was resolved. Thankfully...
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Thank you for your review. We are also glad we were able to resolve your check-in issue quickly and efficiently. You mentioned that the check-in desk could use a rehab. We hear you. Plans are in the works to redesign the front desk to make it easier to check-in and out. It should be complete by early spring 2012.
Thanks...
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Great location for either Mpls or St Paul. Easy to get to either downtown without the hassle of the 494 strip or actually being downtown.
Hotel is an old Hilton that is was taken over by Ramada. It's going through a nice renovation and has very nice amenities.
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Thanks for your comments. We like our location, too. We are in the next phase of renovation -- with minimal disruption to guests, of course -- and we are excited. Hope that next time you are in the area you will stay with us and experience all the new changes.
Thanks again.
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