We have a daughter who is attending UMN. When I made the call for the reservation, I told them we were visiting UMN and we got a discount. This hotel is two blocks from Territorial Hall (dorm). She had her last exam on Tuesday night and we needed to move her big items (futton, bike, TV, etc) from her dorm...
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Overall, this isn't a bad place to stay. They room was comfy and clean. The beds were comfortable and the place was quiet. But, there is no parking. It cost $12/night to park in the ramp near the hotel. The club downstairs closes a little past 10...even though they say 11. But there is Applebees and Starbucks. The staff are...
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Thank you for taking the time to post about our clean and comfortable accommodations. Since we have an Applebee’s and full service Starbucks on property, our lounge hours are limited; however once we complete our multi-million dollar renovation it will be open for all meal periods and much later in the evenings. We’ve just started the first phase and everybody...
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Stayed 2 nights at the hotel, May 11th-12th 2012. There were four of us traveling together and we booked 2 rooms with king beds. We arrived on Friday around 7p.m. We waited in a long line to check in because they only had one person working the desk. The person at the desk did not seem like he knew what...
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Dear Tripin911;
I’m very sorry to learn of your disappointments and can assure you we do staff according to business levels and currently nearly 30 percent of the room inventory is closed for renovation. We typically receive very high ratings in terms of cleanliness and customer service and I have followed up with the Manager on Duty this particular weekend...
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The University Hotel was a great place to stay. My organization was hosting a conference at the University of Minneapolis and the rooms were clean, the staff was friendly and helpful and the location was great. Lacy did a greta job helping me coordinate all of the room block rooms and was a pleasure to work with.
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We really appreciate you taking the time to post your conference experience. Our associates are very well trained and Lacy is an outstanding Conference Service Manager who enjoys taking care of the details for our customers. Thank you for doing business with us and we look forward hosting your next conference in our renovated meeting space.
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I planned four two-week summer workshops and eight two-day workshops at the University Hotel over the course of four years. During this time, I worked with sales staff, meeting staff, banquet staff, and car valets, all of whom offered us the highest level of service. Our conference room was always kept fresh and clean and our morning catering needs were...
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Greetings TEAM-UP,
Thank you for your continued patronage and we look forward to your future events. As you noticed, we have many long-term associates who are dedicated to provide outstanding customer service and enjoy what they do. I’m glad to read our up-to-date maps assisted with the area construction and arrival experience. Thank you for taking the time to post...
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We run an annual conference that the University Hotel Minneapolis (formerly the Radisson) does a fabulous job hosting. We stayed three nights in multiple hotel suites. The rooms we wonderful and clean! We worked closely with Catering/Banquet Staff members Tim, Nick, Khan, Heidi. They were very friendly and attentive to our needs as well and the attendee's needs. The food...
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Thank you for posting your experiences and taking the time to recognize our outstanding associates. We do a great deal of repeat business and appreciate having the opportunity to earn your business each year.
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Stayed 3 nights on business; shuttle picked me up at Light Train at Metrodome; young collegiate staff were very friendly. Room clean and in excellent condition. So convenient to the University of Minnesota I could not image not staying here for next visit.
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Dear QueenBee, thank you for taking the time to post the buzz about our friendly staff and your clean guest room. Looks like this was your first stay with us; 74 contributions on TripAdvisor and your first on our hotel! Thank you for choosing to stay with us and we are honored to be part of your travel documentary. Travel...
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Visited here April 2012. It is an old Radisson and you can tell they have not updated even their in room guest books. I opted for the $15 valet parking instead of the $12 do it yourself as I figured let someone else do the parking after the search I had to even find the place. They were prompt in...
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Thank you for taking the time to share your experiences. It is unfortunate the construction and roadwork in the area makes traveling to the hotel a challenge, which is why we post updated information road closures and traffic flow on our website. I’m glad to read you enjoyed our oversize rooms and I’m please to state that we will be...
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I planned a small conference, where only some of our attendees used the hotel for lodging, and we used a small meeting room with minimal catering needs. The banquet/meeting staff still treated us like our little event was as important as any major convention or wedding party they might have. Staff made a point to come introduce themselves, and our...
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Dear Shaun432,
Thank you for your business and I appreciate your constructive feedback. We are very fortunate to have a wonderful staff focused on customer service and I’m delighted that you took the time to recognize Kang; he is very attentive and one of our best associates. Again, I appreciate your business and we hope to have the opportunity to...
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We enjoyed our stay at the former Radisson, now The University Hotel. SOOOOO much construction in the area made for difficult travel by car...would have really appreciated a sign or two with arrows pointing you to the hotel. You would think it would be a good investment as it appears construction will be going on for a VERY long time!!!!...
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Thank you for taking the time to post your experience and yes I agree signage would be helpful; unfortunately prohibited. However, we do keep up- to- date information on the road closures and traffic flow on our website in the “directions” tab to assist our guests and recommend all guests check our website for updates or contact us directly. We...
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