My stay was for thirty-two days. The staff (especially) Bert and Mike made me feel at home. They are like family to me. I almost forgot I was at Mayo for major testing. The food was beyond excellent. In ever stayed at a hotel that was so accommodating! I am glad to be going home, but I will miss everyone... More

I was at this hotel for business for four nights. It is clearly a retrofitted hotel, making parts of it a bit odd (like the fact that the lobby is on the second floor). Pool looked okay (although I didn't get it), and there is a sauna, and VERY small gym. My room was decent, well updated (with a small... More

I have to come to The Mayo Clinic every three months or so. I try different hotels each time to get a feel for what is easy and what I like. This is the second time this year that I have chosen The Holiday Inn. Service is what they are taught here. From Nikkis smile at the front desk and... More

Everyone was exceptionally helpful, fantastic service. You couldn't find a better location! And the fact that it's part of the Skyway and Subway to most of the major Mayo buildings was perfect - especially since the 14 inches of snow in May were slightly a surprise. Either way, rain, snow or shine it was great having access to the mall,... More

Rochester can be stressful for families who need the kind of help only Mayo Clinics can provide. The staff at this Holiday Inn (located just 2 blocks from the clinic) went out of their way to be sure our guests were comfortable and treated them like true friends (when their friends could not be with them) on this difficult but... More

This hotel has recently been remodeled, but changes were superficial, and it still shows its age. Heating/air systems are expensive to replace, but they can make a big difference in how travelers view their rooms, especially when they don't work correctly. Rooms are a nice size, but bathrooms are small and dated, and overall, the remodel din't seem to address... More

Every person in this hotel, from the front desk to the bar and restaurant, were very service oriented. They worked hard to make sure we were happy. The room was fairly typical, although the walls were extremely thin. We could hear our neighbor's television for the majority of our stay. The location is wonderful. Everything is within walking distance and... More

Stayed here a night in April 2013. Location was good in downtown Rochester and there was a good rate online for a weekend night. Hotel apparently has been recently renovated so decor was updated. First room we were in had stains on the sheets... So I went back downstairs and got another room from the front counter. Second room we... More

Although this hotel is conveniently located with reference to Mayo Clinic, the facility itself and the service we received were unacceptable. Heating system not working properly (overheated at night with non-working thermostat--no AC to counter the heat--staff suggested that we open the window if we were hot). No hot water in the morning, staff relayed that it would be working... More