This hotel has everything you need, provided at a basic level. It is comfortable without being plush. There's no sense of luxury but you will have no complaints either. Slept beautifully in their special beds and pillows, despite considerable jet lag. Free internet access throughout my stay. No in-house restaurant but very conveniently located with an excellent range and choice... More

For anyone visiting the Mayo clinic, this is a good choice. Hilton properties will meet amenity standards that won't be a negative surprise. Nothing special but nothing to worry about either. Parking is limited but they will valet park your car for free. The property is attached to shopping and the clinic via the skyway to minimize outdoor exposure if... More

We stayed here again due to illness in the family. We had a confusing reservation and Dylon got it all figured out and handled smoothly. It was raining when I arrived and there was no parking, but Dylon made sure my car and I were taken care of. The next morning the breakfast ladies were delightful with my niece and... More

Fine stay...nothing special though. The restaurant only prepares breakfast, any other meals need to be had at the doubletree across the street. More

I travel every week. I'm sick of it. But I have to mention exceptional care when I get it. From our check in moment we were met with efficiency and humor. Dylon did a great job meeting our confusing needs and David not only parked our car for us but saw us up to our room. Like I said -... More

This is our third time staying at this property, and we will continue to come back. Dylan and Tina were amazing to work with, as well as David. Their level of caring was execptional. They actually really wanted to know how we were doing and if we needed ANYTHING. Everyone there went above and beyond to make sure everything during... More

I am a patient at the Mayo Clinic and have used this hotel several times while attempting to find out the diagnosis for a problem with extremely painful symptoms. I've literally spent thousands of dollars during each stay here at the HGI. When you're sick, it's easy to feel totally helpless at completely at others' mercy. Luckily, I've been blessed... More

Under normal circumstances, I would give this hotel nothing but the highest rating. Mainly due to their staff. Jason has been tremendously helpful and always available to help out navigating Mayo or offering suggestions to solve minor problems with our often prolonged stays, or coordinates with us to pick-up and drop-off. Michael too. In total, I estimate having spent almost... More

I have stayed at the HGI three times for several extended visits to Mayo. The rooms are clean, the staff are all friendly and the hotel provides an amazing complimentary car service to and from Mayo and St. Mary's Hospital. Coming back to the HGI feels like seeing old friends, especially Michael and Jason. They are the friendliest, funniest, and... More