My sister and I stayed at the Microtel Inn & Suites in Rochester, Minnesota. (She had an appointment with a knee replacement surgeon at the Mayo Clinic-Gonda Building.) The room we stayed in had very comfortable beds. There was a continental breakfast and a complimentary mini bus to take us to the Mayo Clinic. The mini bus also brought us...
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Thank you for taking the time to write a review. We are delighted to hear that our beds are very comfortable. We have actually recently replaced more beds here at the hotel to ensure the comfort of our guests. Our clinic shuttle is utilized by many guests here and they are always impressed to hear that it is a free...
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Was very dated. Did not appreciate the fact that the TV was on top of a closet, hard to view when sitting on sofa. If I would of planted seeds in the baseboard in the bathroon they would of sprouted, the hair dryer in bath was filthy did not use. The overhead lightingB by the beds was very dirty did...
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Thank you for placing a review about your stay with us at the Microtel Inn & Suites. It is very unfortunate to hear that your stay was so unpleasant. We would like to assure you that these issues have been addressed with our housekeeping department and that furthur action has been taken. Once again, thank you for responding to this...
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I stayed here for Mayo clinic with my boyfriend. The hotel staff was very nice and took care of any issue's I had, considering I didn't feel good a lot it was great to not have to deal with any issue's. The one person queen room was very comfortable. I highly recommend it if you are going to Mayo Clinic...
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Thank you for taking the time to tell us about your experience here at the Microtel. It is nice to know that we have the accomodations that people are looking for in a hotel. And yes we are close to many restaurants and a shopping area which is in close walking distance. Thank you for your kind words, it is...
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I had read some good reviews of this hotel, so I decided to stay there--although I rarely have had a good experience at this low price point. I was pleasantly surprised. Although my room was tiny, it was fine for one person (maybe other rooms are larger). Breakfast was the same as other places--do-yourself waffles, cereal, yogurt, breads, pastries, juices,...
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We would like to thank you for taking the time to tell us about your stay. We would like to take a moment to answer your questions. As for the larger rooms yes we do have rooms with two beds and suites, they are almost twice the size of the small one bed rooms. Also, we do offer microwaves and...
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I stayed here for a week due to a visit to the Mayo Clinic. The price was reasonable, the motel was super clean, and the bed was very comfortable. The rooms were small but fine for one or two people not expecting a luxury hotel. The free continental breakfast had a nice assortment of items and the shuttle bus to...
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Thank you for taking time out of your schedule to complete this review. It is very satisfying to know that our rooms are clean and affordable. All of our staff are very serious about their work and enjoy making every guests stay as accomodating as possible. Many of our guests that come for medical reasons have utilized our shuttle service...
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stayed here Christmas 2010. Found poop stain on sheet. Called desk. Brought us new sheets which we had to change. Lodged complaint. Manager called once; I called back left message. Never heard another word. No compensation offered. Laugh about it now but always avoid Microtel and tell others about it. Felt pretty stupid when we thought about how we changed...
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Thank you for taking the time to complete this review. It is unfortunate that your stay was far less than enjoyable. This issue has been brought to the attention of our housekeeping staff and many new procedures have been put in place to ensure that this problem does not happen again. We deeply apologize for this unfortunate issue.
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I stayed 9 days due to a visit to Mayo Clinic. The hotel is very clean, has free good breakfast and a free shuttle throughout the day to and from Mayo. During my stay, I was able to talk to others and see other hotels in the area. BY FAR, this is the nicest, cleanest and cheapest hotel within 4...
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Our housekeeping staff take great pride in their work. It is great to be able to tell them how great they are doing. Our front desk staff work their hardest to make sure each and every guests stay is a great experience and we do our best to accomodate everyone. The shuttle bus to the clinic is great and many...
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The Microtel in Rochester, MN north is a very nice hotel. The staff is very accomodating. Joan, a full-time resident at the hotel is a hoot and all round nice lady. She baby sat our little dog and she was just super. The room was clean, but very tiny. It was fine since we spent most of our time at...
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Our front desk staff pride themselves on accomodating each and every guest to the best of our ability. We do enjoy hearing suggestions on how to improve our breakfast as well. Thank you for taking the time to write a wonderful review and recognizing our great staff and residents here at the Microtel. We look forward to seeing you again...
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We had to move to a 2nd room as the first room had something in the toilet. I didn't know what it was but I flushed it. Also the underside of the lid looked like it needed a good wiping off. I requested the toilet be cleaned. The night clerk said no cleaning personnel was there and she had no...
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Our staff here at the Microtel appreciate that these issues have been brought to our attention. We deeply apologize that your stay was less than pleasant. The management have taken these issues and addressed them with the housekeeping staff. We are confident that our new procedures and policies will help to improve the hotel and will help to avoid any...
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For the price, it was a great value. Hotel 100% non-smoking and well-maintained. Free breakfast was a plus. Hotel staff small, but very helpful. (At one point, the desk clerk had to leave desk to go to a room and help with a maintenance problem) Rooms small, but that is expected. Location very convenient, not a long drive to Mayo....
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We do indeed understand that every clinic visiting guest has a busy schedule and may sometimes have to extend their stay. We are always happy to assist and accomodate every guest to make sure their stay is the most pleasant. We have many guests that are very appreciative of our 100% non-smoking policy. Our staff is slightly small, we pride...
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