Great location and services for a group of about 50 people to have a 3 day conference regardless of the weather. The Front Desk staff were friendly and very helpful. I had a beautiful, quiet room overlooking the Mississippi River. Conference rooms were comfortable, and food service for breaks and lunch was fine. The Fitness Center is open 24 hours...
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Stayed here for a week. The property is nothing to write home about. The location allows you quick access to SCSU. The room (Single King) was large, with a mini fridge. The room although dated was in average shape. The front desk staff was friendly and helpful. Having stayed at other hotels in St. Cloud, I would prefer the Country...
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On behalf of the Best Western PLUS Kelly Inn – St. Cloud, I would like to thank you for your review of the hotel. Although it looks as though you prefer a few other hotels in our St. Cloud area, I am pleased to see that you also enjoyed your stay with us at our hotel. We have taken many...
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The hotel lacked luster but made up for it in convenience. Accommodations were adequate and the front desk gave excellent restaurant recommendations.
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I would truly like to thank you for taking time to review our hotel. It is always wonderful to hear that our staff provided our guests with the quality customer service all guests should come to expect and know. I am happy to say that we do in fact have a wonderful group of employees who truly go above and...
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-Front desk: very friendly. However, did call at 10:30pm on a weekday night for extra bath towels (you never get four towels even if there are four guests in the room!) and was asked to come downstairs to get them. Would have liked them to be brought to us, even if it took a little while. We were able to...
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Thank you so very much for your review. It is always appreciated to hear how our hotel can improve and what our hotel is doing well. I am sorry to hear that your stay with us was not 100% satisfactory. I do invite you back to give us another opportunity to show you just what we are all about.
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Well run with nice folks. Second stay this year. Venessa and Justin were great.
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It is always a thrill for our staff to receive honorable mentions when they have exceeded our guest’s expectations. We here at the Best Western PLUS Kelly Inn are proud to say that we do have the best staff all around…including Front Desk, Housekeeping, Maintenance and Management. With quality people we are able to provide our guests with quality product...
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Everyone on staff at st. cloud kelly Inn was very nice and helpful to me and my family. I really enjoyed my stay and the help I got from Vanessa was awsome! thank you.
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From all of us here at the Best Western PLUS Kelly Inn we appreciate you choosing our wonderful property for your stay. I am thrilled to hear that you had an enjoyable stay with us and that Vanessa saw to it that your St. Cloud Best Western PLUS Kelly Inn experience was nothing less than exceptional. Cheers too many more...
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The front desk clerk Vanessa saved our weekend. We had made a reservation on line with expedia, when we got there they did not have our reservation. Of course expedia charged my card with the entire stay. Vanessa help us get the credit due and got us a room. The hotel itself is very nice, comfortable and clean. We had...
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I truly appreciate you taking the time to review our property and our wonderful staff. It is with joy to hear that our Front Desk Attendant – Vanessa made your stay exceptional. I am sorry to hear that you had difficulties with your initial reservations through Expedia, but am very happy to hear that our staff member was able to...
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Stayed 2 nights in early February 2012. Rooms were very clean, but small. We had two people in the room - 4 adults would get pretty cramped - the beds are definitely "double"-sized. The Lions Club of MN had a conference while we were there. Our room was on the second floor with a window overlooking the pool area, where...
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Thank you very much for taking time to write a response. I am sorry to hear that you had some difficulties during your stay and I apologize that we did not exceed your expectations. The Best Western PLUS Kelly Inn – St. Cloud strives to meet all of our guests’ expectations whether you come in for a conference such as...
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We were traveling from LaCrosse Wi to see my favorite uncle 90 years young, in Bemidji,MN.
He will be leaving us shortly so I wanted to spend time with him. I had looked online for someplace to shorten the car ride and picked your hotel. I had a price also. Vanessa greeted us with a huge smile and without having...
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WONDERFUL! Congratulations to your Uncle on his Birthday of 90 years young! I am thrilled to hear that you had an enjoyable stay with us and that you chose our hotel to hang your hat for the night. It is with many thanks for reviewing our hotel and wonderful staff and your notes have been passed along happily. Our ALL...
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My wife and I were traveling through the area February 2nd and decided to stay in St. Cloud, MN. We drove past several hotels but decided to stay at the Best Western Plus Kelly Inn, we usually stay at Best Western Hotels. The moment I walked into the hotels' lobby I was impressed with the neatness, cleanliness and the manor...
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I am thrilled to hear that you had a wonderful stay and that your experience was nothing less than exceptional. I am so very proud to say that we here at the Best Western PLUS Kelly Inn have a very admirable staff who is always willing to go the extra mile for not only our guests but also each other....
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