Good afternoon: Thanks for taking the time to let us know about your recent stay with us. We’re glad that you found our accommodations to your liking and that our staff provided you with the customer service that you deserve as our guest. As we tell all of our guests, if you any problems arise when you stay with us,... More

Thank you very much for the kind words about our facility, but more importantly about the employees who work hard to ensure that all of our guest’s stays are a memorable one! We look forward to seeing you again. Make sure to check out our brand new steakhouse, which is expected to be open in June, thanks again! More

Thank you for taking the time to let us know about your recent stay with us. In the future, please feel free to call the resort front desk if you would like additional pillows. Regarding the TVs, we are in the process of changing out all of our old analog TVs for flat screen TVs. That process should be completed... More

Good morning: Thanks for your comments. I discussed your concerns with the resort manager and was told that we are in the process of adding microwaves to all of our rooms in the next two months. We will also address your concern with signage. Thanks again for taking the time to write about your recent stay and thanks as always... More

Good morning: Thank you for taking the time to let us know about your recent stay with us. We will let the appropriate staff know that you appreciate their customer service as well as the quality of the Tamarack Restaurant food, cleanliness of the resort and the convenience of the Y Store. Thanks again, we look forward to seeing you... More

Good afternoon: I would just like to point out that the payout percentages of the slot machines at Fortune Bay are in full compliance with the gaming compacts agreed to by the State of Minnesota. And just like the state lotteries, playing slot machines is another form of gambling and winning is just a matter of luck. If you have... More

Hi Deborah: As an FYI, I sent you a letter on January 3 regarding the complaints you addressed regarding your stay over Christmas. Apparently you have not received the letter yet, but I will include it below. Good morning Deborah: Just wanted to drop a quick line apologizing for the problems you experienced with our staff. I also wanted to... More

Good afternoon: Thanks for the compliments about The Wilderness at Fortune Bay and its staff. We are extremely fortunate to have General Manager Tom Beaudry on board as he and his staff always go the extra mile to ensure that all guests have a memorable experience both on the course and at The Wilderness Grill after the round is complete.... More

Good morning: Sorry to hear that you had a problem with using your free stay coupon. As a point of information, the free room offers we send out do have some restrictions (i.e. some blackout dates apply due to limited availability and some coupons are only valid Sunday through Thursday). Having said that, it would be wise to review your... More