I stayed here one night while visiting my nephew at Kessler. It was a pleasant surprise how nice it was. Rooms were clean with toiletries, nice pool, and close to outlets up the street :) very close to airport! Thought it would be noisy because when we were by the pool the flight path was above and you could wave...
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I am happy that you enjoyed your stay at Best Western Plus Seaway Inn. It is good to hear we met your expectations since this is one of our goals. Thank you for setting aside time to compliment our hotel. I do hope you will come back and visit our hotel again soon.
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The room was somewhat clean, but was undesirable. The fact that the pets were welcome gave reason to the hair everywhere. I would not recommend any one to stay here unless you had to. The air traffic was horrible and loud and could prevent a person from sleeping unless you had earplugs.
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I would like to apologize for the bad experience you had at our hotel and thank you for taking the time to tell us about it. By telling us what was enjoyable as well as unenjoyable helps us execute improvements for future guests. Again I apologize, and I hope you will consider giving our hotel another chance in the future.
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This is the worst experience we have had. Booked a non-smoking room...obvious someone had been smoking in it. The toilet was not hooked to the floor, the shower head could not be turned off and the thing to push had a stream of water coming out of it. The floor was sticky in front of the sink. The smoke alarm...
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Thank you for taking the time to let us know how your experience at our hotel was. Getting feedback from guests helps us pinpoint areas we need to work harder on. On behalf of our entire team at Best Western Plus Seaway Inn, I would like to apologize for not meeting your expectations. I do hope you will consider coming...
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We went for a softball tournament and had about 10 rooms. We all enjoyed the location and the bar at the hotel was even fun and very nice employees there. Totally recommend it. Rooms a little small but overall a great location and nice pool.
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I am glad to hear your stay here at Best Western Seaway Inn was a pleasant one. We strive to make sure all our guests' needs are met and they enjoy their stay to the fullest. We appreciate your business and the time you took to let us know we are doing a good job. I hope you will come...
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Never again!! This is the worse experience. So noisy outside of my room that we will have to again call security. Even with our TV on loud it sounds like a block party going on outside of our door.
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On behalf of the staff, I would like to sincerely apologize for the bad experience at our hotel. We have a night club on the premises, and we do our best to keep it from disturbing our guests. Your satisfaction is important to us, therefore I hope you will reconsider staying with us in the future so we can have...
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I was so surprised at the absolutely lovely decor in our newly renovated room. Everything was clean and new! Colors were great!
Convenient location right off the interstate. Others talked about noise and neighborhood - I felt safe by myself and slept like a baby on a Friday night of Spring Break.
We didn't go in the pool this stay...
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Thank you for taking the time to let us know how we are doing. As always we appreciated your time and business. We strive very hard to meet all of our guest expectations, and I am glad we meet yours. Again thank you and have a nice day.
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I have stayed here a few times but i have always paid cash but this time i used my credit card and now it is one big mess. I stayed one night and was charged 3 different times totaling over 400.00 dollars and now i cant seem to get a manager to return my call to give me my money...
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On behalf of the management staff at the Best Western, we apologize for not meeting your expectations. We are sorry for the debit card hold transaction on your account. We hope that you will stay with us in the future.
Hollie Notter
Guest service Manager
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The room was updated and nice, however, we didn't have enough towels nor did we have any washcloths. With it being attached to a nightclub, it was extremely noisy and the parking was atrocious. If you're into the party scene, then this is the place for you. But for families or those looking to get a good night's sleep, STAY...
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Thank for your responce as it is always helpful to us and future guest. I am sorry we failed to live up to your expectations. We do have a night club that is busy two nights a week that is on Wednesday and Saturday. However we do have hotel security as well as parking attendants to make sure that our...
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There is an "urban" nightclub attached with makes sleeping and parking impossible.
I felt like I was at Spring Break in Panama City. If you want a good night sleep do not stay here.
On a positive note, the rooms were clean and modern, the breakfast was great, and they are pet friendly. I am glad because I felt like...
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Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....
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I based my stay at this particular Best Western Plus on the recommendations of others who rated this hotel. Needless to say, I was not disappointed. I contacted Jeremy, the assistant manager, to personally handle my accomodations request. I needed two pet friendly rooms, one for my wife and me, as well as one for my senior citizen mother. Jeremy...
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Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...
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