We stayed at this hotel last year on spring break from Texas to Florida. Something has happened since last year with housekeeping. We had 3 rooms each room had something wrong. One room had a dirty towel thrown over shower rod, one had trash left in the trash can from previous guest and our room had a permant stain on...
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Dear Valued Guest,
First of all, thank you for choosing us as your place of destination, we truly appreciate it. I am so sorry to hear about the condition of your room. We take pride and maintain a very high standard at our hotel and these conditions are not acceptable in any manner. I can assure you, you will not...
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We were driving between TX and FL and chose this place about an hour out. When we arrived, they let us know they had 4 rooms out of service due to housekeeping leaving them dirty, and we'd have to stay somewhere else. They offered to walk us to their sister property, Comfort Inn, and refund our cost of the stay....
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Dear Valued Guest:
Thank you so much for taking the time to write this review. I apologize about the situation that occurred, we strive for all guest to be 100% satisfied. What really happened is that we had one company (4 rooms) check out very late so the rome were unfortunately unavailable (rather than housekeeping just leaving the rooms dirty)....
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My wife and I appreciated the hospitality of the front desk staff (Sonya) and the quality of the room. Breakfast was well done. Convenient to several restaurants and a convenience store.
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Wow, what a great review! We appreciate these reviews, especially as the consumer is driving the advertising market more than ever before! We are thrilled you enjoyed your stay and we will pass the kind words on to Sonya, she is a great front desk associate. We hope you come again and see us soon!
Warm Regards,
The Hampton Inn...
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I stayed in room 209 for two days and i hated to leave. The room was sooo amazing it was the cleanest room i have ever stayed in!!!!!! I will only stay in a room there if it is cleaned by Ms. Nafeesah! And she is soo nice.
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Thank you so much for the great review of our hotel! Ms. Nafeesah is a great room attendant and will be thrilled to see that she got mentioned on Trip Advisor! If there is ever anything we can do to better your stay please let us know and we will make it happen right away. Thank you for staying with...
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I stay at this hotel every week for 3 nights. Sonya checks me in every Monday and she has been great ! Fresh warm cookies at 5pm and a great clean room. The complimentary breakfast is perfect to start my work day. The breakfast area and workout room have been remodeled and they look great. I'll be staying here every...
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My stay at this hotel was a wonderful experience made so by very friendly and courteous staff.The breakfast lady(I believe her name was Velma) was swamped by a huge crowd one morning but never lost her composure or that winning smile and handled the breakfast serving in an excellent manner.Our housekeeper (Shanta Hall) was always friendly and most helpful.The hotel...
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Thank you so much for the great review, we are thrilled you took the time to share your experience on Trip Advisor. I spoke to Shante and Melba last week and they were so excited to hear they got mentioned on this TA review. Thanks again for being our guest and we look forward to seeing you the next time...
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I was so impressed with this hotel.
The people are friendly- everyone has a smile and a kind word.
The breaksfasts are hot, delicious and have a lot of variety.
The amenities are great- the rooms are clean and spacious with great soaps and lotions a coffee pot, fridge and microwave, the gym is clean with a water cooler and...
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Wow, if I could write a review this is what I would write! Thank you so much for posting this and being our partner. These reviews mean a great deal to us as Trip Advisor is growing by the day. Most of all, thank you for giving us the business and giving us the opportunity to serve you. If there...
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Rooms reeked of smoke smell, though it is non-smoking. Water stood about an dinch deep around the air conditioner.
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Thank you so much for taking the time to share your thoughts about our hotel on this great website. It was unpleasant to see that you had issues with your a/c. We have an excellent preventative maintenance program so that is not our typical standard as far as a/c condition goes. All of our a/c's are 2007 or newer. As...
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Travelling coast to coast as we were and many miles per day, the need for a comfortable place to stopover and a good night's sleep was paramount. The Hampton Inn at Moss Point was all of that and more thanks to caring staff and nice rooms with effective air conditioning. We shall certainly stay again. My only criticism is a...
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Thank you so much for the great review you posted on Trip Advisor! These reviews mean a great deal to us. Our staff takes great pride in satisfying our guest's needs. As for the showers, they are only in a specific type of "King" room. The next time you stay with us just make a note with the front desk...
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My stay at this hotel was a good experience. Hampton Inn's are always a good deal while traveling. They called ot check if everthing was ok and to our satisfaction not too long after getting settled into the room.
In some of the Hampton Inn's they have a managers reception M-Th evenings, and this hotel has not started that yet,...
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Thank you so much for the great review of our hotel! We celebrate everyone of these reviews as a team and are always so proud to see them. Most importantly, thank you for staying with us and giving us the opportunity so serve you. As for the manager's reception, we will be cranking it up after our "perfect mix lobby"...
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