had a problem with one of the four rooms,very respectful,gave us another room when the ac flooded and stunk room,desk was super nice,service guys came right to room.thanks Robert,will be repeated to harrahs again,

I am a return customer to this property (stayed at the Veranda). Although I encountered a problem, it was handled appropriately and professionally by the current property manager Ms. Valerie Powell.(a welcome change from the prior manager whom I found to be a discredit to the Caesar's brand on a prior visit) The rooms are clean and comfortable. The Diamond... More

I stayed at the Harrah's Veranda Hotel tower on Saturday, June 1, 2013. When I stay at casino resorts, I usually like to check in early afternoon (1:00pm). After arriving around 2:00p, I was told by the front desk representative that there is an early check in fee per room of $11.00. I was disappointed, but I payed it anyway.... More

Stayed at the Terrace over Memorial Day weekend and was happy with nearly everything. Having stayed at nearly all the $20-30 casino cheapies in downtown Las Vegas, I'm familiar with what happens when you have high turnover and a casino-type of clientele. The places age fast, but in this case they've sone an admirable job of fighting that back, at... More

This is the story of how Harrah's ruined my 25th birthday by giving away the lovely suite I booked and gave me a busted gross suite instead. My 25th birthday was on May 4th. My friends will never take trips with me for my birthday but my parents will happily go with me and pay (sad I know. maybe it's... More

Both Veranda & Terrace hotels are rather large & situated across the street from the casino, w/ constant van service to & fro. Our room was nice enough--comfort-able but not overlarge. Their is only a small bar & sundry store (Veranda) w/ coffee & snacks in the lobby, but the pool complex, which I have yet to visit, appears large... More

I stayed at the Terrace Hotel for two nights. I had a "very" good rate and was completely satisfied. The room showed its age, but it was very clean. If I had paid more for the room I would have not been so satisfied. I do wonder if the AC can keep up in the hot summer months, it appeared... More

Everything was so nice, and they have such great accommodations here! Wonderful staff too! We will definitely be back! The shuttles were great, and the casino is amazing! Would recommend this to anyone as a great vacation!

Just returned from a junket to this resort. The Terrace room was anitquated in both furnishings and decor. The carpet was filthy, I found black mold behind the curtains on the wall, the AC inadequate to keep cool, housekeeping did a poor job leaving coffee cups, not replenishing clean glasses, only one trash can none in the bathroom, really old... More